business analyst

BUSINESS ANALYST TRAINING
Feb - 2014

DAY 1
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What does a Business Analyst actually do

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System Development Life Cycle – High Level

WHAT DOES A BA DO IN ACTUAL
It depends on :
 Nature of Organization
 Nature of Project
Business Analyst / System Analyst / Quality Analyst /
Project Coordinator / Project Manager
Some of the common activities in every project are:
 Investigating Goals & Issues
 Analyzing Information
 Communicating with People
 Documenting the Findings
 Evaluating the Solution

INVESTIGATING
Business Analysis is all in the Questions:
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Is it worth it… ?

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Why this… ?

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What is needed… ?

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Did we deliver what was needed… ?

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Conduct Interviews, Discussions,

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Research, Negotiations,

ANALYZING
Analyzing of gathered information needs to be done:
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Study Patterns & Trends

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Dig deep to find out the problem source

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Compare Solutions and Actual Needs
Root Cause Analysis
 Gap Analysis
 Business Process Modeling
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COMMUNICATING
Effective communication should always be there :
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Communication should be:
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Clear
Timely
Unambiguous

Communication should have:
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Planning
Status
Minutes of Meetings
Project Documentation
Reporting

DOCUMENTING
It is always going to be there by default:
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What to document:
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How to document:
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Learnings
Observations
Analysis Results

Text
Flow Diagrams
Charts
Graphs
Illustrations

What to follow:
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Templates
Project Repository
Reports

EVALUATING
Evaluate to identify the best solution:
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What to evaluate:
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How to evaluate:
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People
Process
Project
Performance
Quality
Risks

Guidelines by PMO

What to follow:
Templates
 Project Repository
 Reports
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SYSTEM DEVELOPMENT LIFE CYCLE - SDLC
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A framework that describes the activities performed at each