Business and People Management Test
Take Test: Final Exam
Content
Top of Form
Assistive Technology Tips [opens in new window]
Instructions
Timed Test
This test has a time limit of 2 hours.This test will save and submit automatically when the time expires.
Warnings appear when half the time, 5 minutes, 1 minute, and 30 seconds remain.
Multiple Attempts
Not allowed. This test can only be taken once.
Remaining Time: 1 hour, 05 minutes, 46 seconds. Question Completion Status: Question 1
1. All of the following are examples of downward communication flows except ________.
managers pointing out problems that need attention
employees completing attitude surveys
managers telling employees to work more quickly
managers informing employees of procedures
managers assigning goals
2 points
Question 2
1. ________ are indicators of a strong organizational culture.
Widely shared values
Completely horizontal organizational charts
High levels of dissention
Weak managers
Narrowly defined roles
2 points
Question 3
1. Consequences of stress can surface as ________ symptoms.
physiological
behavioral
psychological
all of the above
none of the above
2 points
Question 4
1. All of the following are characteristics of the organic model except ________.
employee empowerment
narrow spans of control
cross-functional teams
cross-hierarchical teams
flatness
2 points
Question 5
1. A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing ________ departmentalization.
product
functional
geographic
graphic
target customer
2 points
Question 6
1. The traditional view of conflict is the belief that conflict is ________.
neutral
necessary
situationally-dependent
natural
harmful
2 points
Question 7
1. According to the Ohio State studies, the
Content
Top of Form
Assistive Technology Tips [opens in new window]
Instructions
Timed Test
This test has a time limit of 2 hours.This test will save and submit automatically when the time expires.
Warnings appear when half the time, 5 minutes, 1 minute, and 30 seconds remain.
Multiple Attempts
Not allowed. This test can only be taken once.
Remaining Time: 1 hour, 05 minutes, 46 seconds. Question Completion Status: Question 1
1. All of the following are examples of downward communication flows except ________.
managers pointing out problems that need attention
employees completing attitude surveys
managers telling employees to work more quickly
managers informing employees of procedures
managers assigning goals
2 points
Question 2
1. ________ are indicators of a strong organizational culture.
Widely shared values
Completely horizontal organizational charts
High levels of dissention
Weak managers
Narrowly defined roles
2 points
Question 3
1. Consequences of stress can surface as ________ symptoms.
physiological
behavioral
psychological
all of the above
none of the above
2 points
Question 4
1. All of the following are characteristics of the organic model except ________.
employee empowerment
narrow spans of control
cross-functional teams
cross-hierarchical teams
flatness
2 points
Question 5
1. A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing ________ departmentalization.
product
functional
geographic
graphic
target customer
2 points
Question 6
1. The traditional view of conflict is the belief that conflict is ________.
neutral
necessary
situationally-dependent
natural
harmful
2 points
Question 7
1. According to the Ohio State studies, the