Preview

business communication

Satisfactory Essays
Open Document
Open Document
496 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
business communication
Examination Paper of Business Communication

IIBM Institute of Business Management
Examination Paper
Subject Code-B109

MM.100

Business Communication
Section A: Objective Type (10 marks)





This section consists of Multiple choice questions
Answer all the questions.
Each question carries 1 mark.

Multiple Choices:
1. ___________is an essential function of business organization:
a. Information
b. Communication
c. Power
d. None of the above
2. Physiological barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
3. Which presentation tends to make you speak more quickly than usual?
a. Electoral
b. Oral
c. Both „a‟ and „b‟
d. None of the above
4.

What is the main function of business communication?
a. Sincerity
b. Positive language
c. Persuasion
d. Ethical standard

5. The responsibilities of the office manager in a firm that produces electronic spares is:
a. Everything in the office runs efficiently
b. Furniture and other equipment in the office is adequate
c. Processing all the incoming mail and responding some
d. All of the above
6. Labov Storytelling Model based on:
a. Communication through speech
b. Language learning
c. `Group discussion
d. None of the above
1
IIBM Institute of Business Management

Examination Paper of Business Communication
7. Diagonal communication is basically the:
a. Communication across boundaries
b. Communication between the CEO and the managers
c. Communication through body language
d. Communication within a department
8. How to make oral communication effective?
a. By clarity
b. By brevity
c. By right words
d. All of the above
9. Direct eye contact of more than 10 seconds can create:
a. Discomfort and anxiety
b. Emotional relationship between listeners and speakers
c. Excitement
d. None of the above
10. Encoding means:
a. Transmission
b. Perception
c. Ideation
d. None of the above

END OF SECTION A

You May Also Find These Documents Helpful

  • Good Essays

    Week 1 Knowledge Check Concepts Mastery Score: 13/21 Questions Types of ethical dilemmas 67% 1 2 3 Distinguishing between legal and ethical issues 67% 4 5 6 Recognizing cultural differences 67% 7 8 9 Communicating effectively with people from other cultures 33% 10 11 12 Business Communication 2.0 67% 13 14 15 Elements of the communication process. 100% 16 17 18 Barriers to communication 33% 19 20 21 Concept: Types of ethical dilemmas Concepts Mastery Types of ethical dilemmas 67% Questions 1 2 3 1.…

    • 2377 Words
    • 17 Pages
    Good Essays
  • Satisfactory Essays

    teeth

    • 449 Words
    • 2 Pages

    Responsibility include recruitment , training , inventory control , payroll , safety and security , plans and prepare future agendas , substitute for peer managers as needed , customer awareness and satisfaction.…

    • 449 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Business Communication

    • 690 Words
    • 3 Pages

    The learning team assignment for the previous week has a formal memo sent to William, the CEO; a regular memo sent to Mark, the sales manager, and Dana, the marketing manager; and an email to the accounting department. These communiqués were to inform the individuals about the accounting team’s findings on JJJ Company’s files. Upon reviewing each communiqué from the previous week’s learning team assignment I have made the following evaluations.…

    • 690 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    Business Communications

    • 1531 Words
    • 7 Pages

    Lauer, Charles S. (2002) "Short and Sweet", Modern Healthcare, 32 (15), 28. Abstract retrieved June 4, 2004, from UOP Library, EBSCOhost.…

    • 1531 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    L.E.S. Inc

    • 842 Words
    • 4 Pages

    Responsible for the six production sections and their maintenance which involves planning work schedules, dealing with day-to-day production issues, and the maintenance of equipment and a workshop to build and modify equipment according to plans drawn by the design department; and,…

    • 842 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    Speech Exam

    • 606 Words
    • 4 Pages

    7) An example of how the nonverbal communication of public speakers is more formal than nonverbal behavior in ordinary conversation is that people engaged in ordinary conversation…

    • 606 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    The Office Manager may also conduct program tours, communicate with other offices, and manage airport arrivals and departures. Office Managers do not have RA or DA responsibilities. While Office Managers occasionally participate in extracurricular activities and weekend trips (or teach workshops), they spend the vast majority of their time in the Main Office. Office managing duties are split between two Office Managers.…

    • 2876 Words
    • 12 Pages
    Good Essays
  • Powerful Essays

    Chapter Overview - This chapter begins with the learning outcome summaries and terms covered in the chapter, followed by a set of lesson plans for you to use to deliver the content in Chapter 4.…

    • 6719 Words
    • 27 Pages
    Powerful Essays
  • Good Essays

    Whenever you push you push a young child to achieve, do you ever notice how it affects them or what you are actually doing them? Pushing young children to achieve encourages them to achieve a specific goal or task, but at the same time you are really hurting the child. Not everyone is used to being pushed hard to do something, so sometimes it can have a negative effect on people, especially younger children. Pushing young children to achieve hurts them and it can affect them in many ways. Pushing your children to achieve can hurt them in a few different ways.…

    • 1287 Words
    • 6 Pages
    Good Essays
  • Satisfactory Essays

    "I like writers who shoot straight. When they are happy, you know it. When they are angry, they let you know."…

    • 263 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Management Competencies

    • 1842 Words
    • 8 Pages

    The management role focused in this case is the service manager, a middle management role responsible for the…

    • 1842 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    Staff or Section meetings. Having been informed of the meeting and its objectives via the agenda, the workforce would be able to come to the meeting prepared to take part in the discussions.…

    • 382 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Question Bank CLASS X

    • 2412 Words
    • 11 Pages

    13. How are the needs of shareholders and consumers conflicting? Or explain the conflicting needs of the stakeholders…

    • 2412 Words
    • 11 Pages
    Satisfactory Essays
  • Better Essays

    Credits to the Owners

    • 2145 Words
    • 9 Pages

    3. Specific enough for us to be able to relate it to actual communication behavior;…

    • 2145 Words
    • 9 Pages
    Better Essays
  • Powerful Essays

    Let’s start it from the famous quote of Khuswant Singh, “A bad government is a government elected by good people who do not vote” And, as far as all the elections fought in independent India, statistics reveal that youths constitute the major part (more than 57%) of the people who do not vote. If the people, who have education, mental ability to understand government policies, figure out the loopholes and capability of taking a more rational decision, will not vote, then fate of any democracy can be forecasted easily. However, the trend started changing after 2004 with emergence of young leaders and awareness of educated mass regarding the importance of their vote. Through this presentation I would like to bring about the gap between the youth (who are the future of our nation) and the politics and politicians (who are the present of our nation).…

    • 1094 Words
    • 5 Pages
    Powerful Essays