Business Plan
Name: Meilany Poeng
Class: 4D
SIN: 13061103166
House cleaning service (Just call us, we come)
I was student of IBA, I’d liked to study here because I really want to know about business, and then now on this assignment I will make my own business idea. The business that I think is good for many people is cleaning service. I choose this business because I think we don’t have it in Manado and I think this service could help the people especially the family, and the profit I think it later can be high and higher. This cleaning service is not like what we imagine (the cleaning service in the office or school, etc) but this cleaning service is different. This is required for families, they can rent us the cleaning service to clean house or whatever they want by calling and then we will come to clean what the costumers need. I think this kind of business services not available in Manado and I think it will be a successful business, why? Because I see many housewife or family didn’t want to use a helper anymore because they can’t be trusted and their attitude sometimes become so bad also the salary is higher. We can say that our service have a reasonable price, and our service can be trusted for sure 100%.
This cleaning service is a residential house cleaning service serving upper-class families. Through generous human capital investments, this service will exceed our customer's expectations. We will be servicing the wealthy single-income households and affluent two-income households. These targeted families will be willing to pay a premium for our service because of the high level of professionalism and trustworthiness that we offer, not replicated by any of our competition. The goals I think that can help us to arrange this kind of business is to create a service based company whose #1 goal is exceeding customers’ expectations, to increase our number clients served by 20% per year through superior service, to