True False 2. Integrations provide enterprisewide support and data access for a firm's operations and business processes.
True False 3. Enterprise application integration (EAI) connects the plans, methods, and tools aimed at integrating separate enterprise systems.
True False 4. Integrations are achieved using enterprise systems —several different types of software that sit between and provide connectivity for two or more software applications.
True False 5. Middleware translates information between disparate systems.
True False 6. Enterprise application integration (EAI) middleware takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications from multiple vendors.
True False
7. Eintegration is the use of the Internet to provide customers with the ability to gain personalized information by querying corporate databases and their information sources.
True False
8. Data integration is the integration of a company's existing management information systems.
True False 9. Application integration is the integration of data from multiple sources, which provides a unified view of all data.
True False 10. A forward integration takes information entered into a given system and sends it automatically to all downstream systems and processes.
True False 11. A backward integration takes information entered into a given system and sends it automatically to all upstream systems and processes.
True False 12. The customers' customer is upstream in the supply chain.
True False 13. Plan, source, make, deliver, and return are the five basic supply chain management components.
True False
14. In the basic supply chain source refers to building relationships with