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Business Management Quiz 2

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Business Management Quiz 2
Subject: 7 Success Criteria Implementing CRM

Introduction
Ulama Motor Unit Company (UMUC) is an organization that specializes in the supply of AC / DC motors and generators. These devices are usually requested for use in critical laboratory, pharmaceutical, and medical machinery across the globe. Recently, the company has successfully developed an 800hp single phase DC motor that is more energy efficient. The company has also decided to market and sell their motors directly to machine manufactures rather than going through traditional distributor channels.
As a result, business has skyrocketed and the company has now expanded to five factories that are located in Malaysia and the Philippines. Headquartered in Portland, OR, UMUC also has two new small R&D facilities where research is conducted to increase the hp of the single phase motors. Additionally, there are over 1100 company employees including managers, supervisors, sales personnel, engineers, factory line workers, etc. IT resources are overwrought and future goals are not attainable. The desire to reduce IT costs and improve business productivity is a major concern for UMUC. Their primary focus is to consolidate business practices, processes, and procedures that are not consistent between UMUC headquarters, the two small R&D facilities, and its five factory locations.
The need for an Enterprise Architecture (EA) is a critical instrument for venture efficiency in short-, mid- and long-terms. EA impacts the effect of UMUC’s business operational processes, their cost and associated risks– the key factors for company efficiency even at tough times.

Criteria /Application for a Successful EA Implementation
Below describes success factors for developing, implementing, and managing enterprise architectures for UMUC:
Successful Enterprise Architecture Implementation Factors
Factor
Criteria
Application
Company Commitment
Enterprise executives, managers, and employees must all provide an effort to



References: 10 Key Success Factors for dealing with Enterprise Architecture | Achieving Business Outcome With Enterprise Architecture. (n.d.). Retrieved from http://enklare.wordpress.com/2011/10/21/10-key-success-factors-for- dealing-with-enterprise-architecture/ A Practical Guide to Federal Enterprise Architecture. (2001). Retrieved from Chief Information Officer Council website: http://www.gao.gov/assets/590/588407.pdf Five Keys to a Successful Enterprise Architecture Program -- Enterprise Systems. (n.d.). Retrieved from http://esj.com/articles/2010/01/19/enterprise-architecture.aspx

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