Business Operations
EMILIA BILIC
RESEACH A BUSINESS AND EXAMINES ITS INPUTS, TRANSFORMATION PROCESSES AND OUTPUTS. EXPLAIN THE IMPACT OF TECHNOLOGY ON THIS BUSINESS. THEN DISCUSS WHAT CORPORATE SOCIAL RESPONSIBILTY IS AND HOW A BUSINESS CAN TAKE ADVANTAGE OF IT.
Operations management is concerned with overseeing, designing and controlling the process of production and then turning raw materials and resources into outputs of finished goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements. Qantas has grown to be Australia 's largest domestic and international airline. Its forte is acquiring customer satisfaction through the operations process, the use of its technology as well as its corporate social responsibility.
Operations process includes three stages, inputs, the transformation processes and outputs. Inputs are classified as transformed resources and transforming resources. Transformed resources are the resources that are changed by the operations processes. It includes raw materials which Qantas uses fossil fuel, information such as researching, and customers, who become a transformed resource as they are availing of or using the product of the business. For Qantas it depicts its use of transformed information through individual bookings made by customers, this can be through online, through Qantas or a travel agent, which are then analysed and transformed into decisions as to which aircraft to use and which services they should offer. And its customers are transformed by having their location changed from their departing point to their new destination.
Transforming resources are the resources which effect the changes in the operations processes. They are the reason the transformed resources change. They include human resources and facilities. Human resources is often referred to as human capital, these are the people who
RESEACH A BUSINESS AND EXAMINES ITS INPUTS, TRANSFORMATION PROCESSES AND OUTPUTS. EXPLAIN THE IMPACT OF TECHNOLOGY ON THIS BUSINESS. THEN DISCUSS WHAT CORPORATE SOCIAL RESPONSIBILTY IS AND HOW A BUSINESS CAN TAKE ADVANTAGE OF IT.
Operations management is concerned with overseeing, designing and controlling the process of production and then turning raw materials and resources into outputs of finished goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements. Qantas has grown to be Australia 's largest domestic and international airline. Its forte is acquiring customer satisfaction through the operations process, the use of its technology as well as its corporate social responsibility.
Operations process includes three stages, inputs, the transformation processes and outputs. Inputs are classified as transformed resources and transforming resources. Transformed resources are the resources that are changed by the operations processes. It includes raw materials which Qantas uses fossil fuel, information such as researching, and customers, who become a transformed resource as they are availing of or using the product of the business. For Qantas it depicts its use of transformed information through individual bookings made by customers, this can be through online, through Qantas or a travel agent, which are then analysed and transformed into decisions as to which aircraft to use and which services they should offer. And its customers are transformed by having their location changed from their departing point to their new destination.
Transforming resources are the resources which effect the changes in the operations processes. They are the reason the transformed resources change. They include human resources and facilities. Human resources is often referred to as human capital, these are the people who