Business Name : Rio Coffee
Comapany Name: Well Food
Name of the founder: Abdus Salam
Problems
The coffee shop isn’t truly a restaurant and it isn’t strictly a retail establishment. There are also several real business issues that are somewhat unique to the coffee shop industry as a whole.
• Rising supply cost: Profit margins in the coffee industry are relatively hefty ( about 85%, give or take), but the overall profit per cup is small. And making margins is even more difficult as the price of beans goes up.
• Unreliable employees:
Coffee shops in Bangladesh have maximum number of employees who are impulsive, unruly and sometimes unreliable. The problems are maintenace of customer relationship, low employee engagement, high turnover and disciplinary dillemas.
• Location and Competition:
Location Plays a vital factor in determining the standard of a coffee shop. People prefference is having coffee in a commercial area like gulshan not in Puran Dhaka. The Competition of a Coffee shops are getting intense in Bangladesh as people are attracted towards it and always looking for innovations in food varieties which is current culture in our society.
Solutions
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Unfortunately, we can’t do much about the price of beans. Instead, focus on costsavings measures around the shop. Regulate your inventory religiously and ensure you’re not over-ordering. Also, be sure that little (if any) product goes to waste.
We can avoid unreliability by hiring the best possible employees and keeping them happy. Most coffee shops rest somewhere along a continuum of professionalism and familiarity. For instance, by investing in training, encouraging career growth and promoting from within, we can create deep-seated feelings of trust, respect and value in our employees.
Rio Coffee has no issues with location as it is based on the center of Chittagong city
i.e GEC Circle where as competition wise it doing pretty well in comparisons to other