Business Process Reengineering
BUSINESS BUSINESS PROCESS PROCESS RE-ENGINEERING RE-ENGINEERING
BP R BP R
Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques by
Sotiris Zigiaris, MSc, BPR engineer
BPR HELLAS SA
J
A N U A R Y
2 0 0 0
BUSINESS PROCESS RE-ENGINEERING - BPR
1
Contents 1. Description .................................................................................................................2
1.1 What is the Business Process Re-engineering IMT..........................................................2 1.2 Objectives of BPR..........................................................................................................8 1.3 Methodology of a BPR project implementation / alternative techniques........................9 1.4 Expected Results / Benefits ...........................................................................................11 1.5 Characteristics of firms and service providers................................................................11
2.
Application...............................................................................................................12 2.1 Where the technique has being applied..........................................................................12 2.2 Types of firms / organizations that BPR can be applied. ..............................................13 2.3 Duration and implementation cost of BPR....................................................................13 2.4 Conditions for implementation (infrastructures required etc.) ........................................14 2.5 European Organizations Supporting the Implementation of BPR..................................14
3. Implementation Procedure of BPR .......................................................................14
3. 1 Steps / Phases of a BPR project ....................................................................................14 3.2 Partial techniques
BP R BP R
Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques by
Sotiris Zigiaris, MSc, BPR engineer
BPR HELLAS SA
J
A N U A R Y
2 0 0 0
BUSINESS PROCESS RE-ENGINEERING - BPR
1
Contents 1. Description .................................................................................................................2
1.1 What is the Business Process Re-engineering IMT..........................................................2 1.2 Objectives of BPR..........................................................................................................8 1.3 Methodology of a BPR project implementation / alternative techniques........................9 1.4 Expected Results / Benefits ...........................................................................................11 1.5 Characteristics of firms and service providers................................................................11
2.
Application...............................................................................................................12 2.1 Where the technique has being applied..........................................................................12 2.2 Types of firms / organizations that BPR can be applied. ..............................................13 2.3 Duration and implementation cost of BPR....................................................................13 2.4 Conditions for implementation (infrastructures required etc.) ........................................14 2.5 European Organizations Supporting the Implementation of BPR..................................14
3. Implementation Procedure of BPR .......................................................................14
3. 1 Steps / Phases of a BPR project ....................................................................................14 3.2 Partial techniques