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Business Process Reengineering

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Business Process Reengineering
BUSINESS PROCESS RE-ENGINEERING.

APRIL 2010.
BUSINESS PROCESS RE-ENGINEERING.

APRIL 2010.

Tutor: - Dr. Basil Dudin MIDDLESEX UNIVERSITY, DUBAI Tutor: - Dr. Basil Dudin MIDDLESEX UNIVERSITY, DUBAI
BIS 3324
STRATEGIC MANAGEMENT
AND
INFORMATION SYSTEMS

INDIVIDUAL ESSAY

By
Iroegbu Osinachi Bertrand
M00272549
Bi059@live.mdx.ac.uk

BIS 3324
STRATEGIC MANAGEMENT
AND
INFORMATION SYSTEMS

INDIVIDUAL ESSAY

By
Iroegbu Osinachi Bertrand
M00272549
Bi059@live.mdx.ac.uk

TABLE OF CONTENTS | | ESSAY OBJECTIVES | 3 | WHAT IS BUSINESS PROCESS RE-ENGINEERING | 4 | OVERVIEW OF CISCO | 5 | WHY RE-ENGINEER? | 6 | WHAT SHOULD BE RE-ENGINEERED | 7 | CHARACTERISTICS OF BPR | 8 | EXTRACTS FROM CISCO INTERVIEW | 9 | BPR NOT BEING SIMPLIFICATION (CISCO PROOF) | 10 | CISCO’S RE-ENGINEERING PROCESS | 11 | BENEFITS OF BPR TO CISCO | 12 | IT INVOLVED IN CISCO’S BPR | 13 | RECOMMENDATIONS FOR BPR | 14 | BPR METHODOLOGY | 15 | WHAT MAKES BPR FAIL? | 15 | SOLUTIONS | 16 | SUMMARY | 17 | CONCLUSION | 18 | RESEARCH METHODOLOGY | 19 | REFERENCES | 20 | BIBLIOGRAPHY | 22 |

BUSINESS PROCESS RE-ENGINEERING.
ESSAY OBJECTIVES. * Define BPR {Business Process Reengineering}.

* An overview of CISCO (case study Company).

* Why Re-engineer?

* What should be re-engineered?

* Characteristics of Business process re-engineering.

* Benefits of Business process re-engineering.

* Role of IT in business process re-engineering.

* Recommendations and methodology.

* Causes of business process re-engineering failures.

* Solutions.

WHAT IS BUSINESS PROCESS RE-ENGINEERING?
Business process re-engineering often called “business process re-design” basically involves analysing and designing the activities and workflow in and around an organisation. For proper understanding, business process


References: * The company applied for a U.S. trademark of "Cisco" in June 13, 1988. * This trademark was granted the following year on the 6th of June, 1989.
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