Business Report: Competing Through Operations
Table of Contents
Introduction 2
Organisation Profile 3
Research Methods 4
Slack’s 5 Performance Objectives 5 – 7
Perceived User Value 8 – 9
Capacity Strategy for the HX Series 10 – 11
Constraints and Bottlenecks of the HX Series 12
Conclusion 13
References 14
Appendix 1 – Interviews 15 – 17
Appendix 2 – Questionnaire 18
Introduction
In this report I am going to research and report on a named company that offers a product. I will do this by gaining access to an operation and collecting information and data that will address a number of questions. The questions I will be looking to address are: Which of the 5 performance objectives do they consider the most vital to their success? Critically appraise how the named organization meets its customers’ demands in a fluctuating market? And finally, how does the capacity strategy support the performance objectives for the named organisation? The next section is going to be on the organisation’s profile.
Organisation Profile
The company that I will be researching and reporting on is DB Gears, which is based in Huddersfield and operates in the United Kingdom,
Introduction 2
Organisation Profile 3
Research Methods 4
Slack’s 5 Performance Objectives 5 – 7
Perceived User Value 8 – 9
Capacity Strategy for the HX Series 10 – 11
Constraints and Bottlenecks of the HX Series 12
Conclusion 13
References 14
Appendix 1 – Interviews 15 – 17
Appendix 2 – Questionnaire 18
Introduction
In this report I am going to research and report on a named company that offers a product. I will do this by gaining access to an operation and collecting information and data that will address a number of questions. The questions I will be looking to address are: Which of the 5 performance objectives do they consider the most vital to their success? Critically appraise how the named organization meets its customers’ demands in a fluctuating market? And finally, how does the capacity strategy support the performance objectives for the named organisation? The next section is going to be on the organisation’s profile.
Organisation Profile
The company that I will be researching and reporting on is DB Gears, which is based in Huddersfield and operates in the United Kingdom,
References: Bowman, C., 1998. Strategy in Practice. Harlow, Prentice Hall Cox, A., Ireland, P., Lonsdale, C., Sanderson, J DB Gears (2012) Oil & Gas High Speed Gearboxes NPD & Business Improvement Strategy. [report] Huddersfield:. James, P., Rowland-Jones, R. & O-Brien, L., 2009. Operations and Business Systems Management. 2nd Ed. Harlow, Pearsons. Noori, H Russell RS & Taylor 111 BW, 2003. Operations Management ( 4th edition). Prentice Hall Sasser, W.E., 1976 Slack, N. & Lewis, M., 2008. Operations Strategy. 2nd Ed. FT Prentice Hall Slack, N., Chambers, S Slack, N., Chambers, S., Harland, C., Harrison, A. & Johnston, R., 1998. Operations Management. 2nd Ed. London: Pitman Publishing. Stewart, D. and Kamins, M. (1993) Information Sources and Method. 4 (2), p.19 - 21. Appendix 1: Interviews