Business Research Method - Banking Questionaire

RESEARCH QUESTIONNAIRE

AN ANALYSIS OF HOW BUSINESS CAN USE INFORMATION TECHNOLOGY (IT) TO GAIN COMPETITIVE ADVANTAGE: THE CASE OF COMMERCIAL BANKS IN ZIMBABWE.

SECTION A: RESPONDENT AND BANK PROFILES

a) Respondent’s Profile

Position in the organisation Please tick where applicable
|Clerical | |
|Supervisory | |
|Managerial | |
|Executive | |

Length of Service with the Institution Please tick where applicable
|1 – 5 years | |
|6 – 10 years | |
|11 – 16 years | |
|16 – 20 years | |
|More than 20 years | |

|Highest Qualification |
|Please tick where applicable |
|Certificate | |
|Diploma | |
|Degree | |
|Postgraduate | |
|PhD | |

How long have you been exposed to use of computers?

Please tick where applicable
|1 – 5 Years | |
|6 – 10 Years | |
|11 – 15 Years | |
|16 – 20 Years | |
|More than 20 Years | |

b) Bank Profile Bank Name ________________________________________ Number of Branches _____________________________________

|Number of Employees | |
|Please tick where applicable | |
|1 – 100