Business Systems Analysis
Enterprise-Level Business System
Kathryn Harrison
BSA/400
December 17, 2011
Instructor Name
Assessment of Enterprise-Level Business System
Enterprise-level business systems consist of the development and implementation of a computerized system that maintains data between the enterprise-level business systems. The sharing of data makes the business run smother than say a business from the early 1980s. In the business world today it is computerized and easily managed with the proper software and training for the system
Information Gathering Methods When looking for an enterprise-level business systems first look at the processes in place now. Change what needs to be changed and add new processes only if it improves the flow of the business system. Work with the company to figure out what best suites the needs of the company. Use information-gathering methods such as interviews, documentation, observation, questionnaires, and measurements. • Interview o Operations managers; o Workers at all levels of the enterprise level business system. The workers; who use the system can explain the process used daily; o Ask about problems that the workers see and want improved; • Documentation o How the current data is documented; o Understanding of the existing system; o Is the software well documented; o Help screens and helpful software agents; o Document all parts of the project from the fist phone call to the final testing, handing the system over, and post evaluation of the system. Understand the operation before suggesting any type of enterprise-level business system. Communication of the workflow is crucial in business. According to J.A, O’Brien, “Documentation serves as a method of communication among the people responsible for developing, implementing, and maintaining a computer-based
Kathryn Harrison
BSA/400
December 17, 2011
Instructor Name
Assessment of Enterprise-Level Business System
Enterprise-level business systems consist of the development and implementation of a computerized system that maintains data between the enterprise-level business systems. The sharing of data makes the business run smother than say a business from the early 1980s. In the business world today it is computerized and easily managed with the proper software and training for the system
Information Gathering Methods When looking for an enterprise-level business systems first look at the processes in place now. Change what needs to be changed and add new processes only if it improves the flow of the business system. Work with the company to figure out what best suites the needs of the company. Use information-gathering methods such as interviews, documentation, observation, questionnaires, and measurements. • Interview o Operations managers; o Workers at all levels of the enterprise level business system. The workers; who use the system can explain the process used daily; o Ask about problems that the workers see and want improved; • Documentation o How the current data is documented; o Understanding of the existing system; o Is the software well documented; o Help screens and helpful software agents; o Document all parts of the project from the fist phone call to the final testing, handing the system over, and post evaluation of the system. Understand the operation before suggesting any type of enterprise-level business system. Communication of the workflow is crucial in business. According to J.A, O’Brien, “Documentation serves as a method of communication among the people responsible for developing, implementing, and maintaining a computer-based
References: Cuenca, L. L., Ortiz, A. A., & Vernadat, F. F. (2006). From UML or DFD models to CIMOSA partial models and enterprise components. International Journal Of Computer Integrated Manufacturing, 19(3), 248-263. doi:10.1080/03081070500065841 Motiwalla, L. F., & Thompson, J. (2009). Enterprise systems for management. Prentice Hall. O’Brien, J. A., & Marakas, G. M. (2009). Management information systems (9th ed.). McGraw-Hill.