Global E-Business: E-Business: How Businesses Use Information Systems
2.1
© 2010 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-
LEARNING OBJECTIVES
• Define and describe business processes and their relationship to information systems. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. • Explain how enterprise applications, collaboration and communication systems, and intranets improve organizational performance. • Explain the difference between e-business, ecommerce, and e-government.
2.2
© 2010 by Prentice Hall
1
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-
The Tata Nano Makes History Using Digital Manufacturing
• Problem: Outdated manufacturing processes, timeconsuming manual labor. • Solutions: Digital manufacturing systems allowed Tata to create a $2,500 car without sacrificing safety or value. • Dassault Systems’ Digital Enterprise Lean Manufacturing Interactive Application drastically reduced development cycle. • Demonstrates IT’s role in fostering innovation and improving efficiency. • Illustrates the benefits of updating manufacturing-related business processes.
2.3
© 2010 by Prentice Hall
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-
Business Processes and Information Systems
• Business processes: • Workflows of material, information, knowledge • Sets of activities, steps • May be tied to functional area or be crossfunctional • Businesses: Can be seen as collection of business processes • Business processes may be assets or liabilities
2.4
© 2010 by Prentice Hall
2
Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-
Business Processes and Information Systems
• Examples