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Chapter 2

Global E-Business: E-Business: How Businesses Use Information Systems

2.1

© 2010 by Prentice Hall

Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-

LEARNING OBJECTIVES

• Define and describe business processes and their relationship to information systems. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. • Explain how enterprise applications, collaboration and communication systems, and intranets improve organizational performance. • Explain the difference between e-business, ecommerce, and e-government.

2.2

© 2010 by Prentice Hall

1

Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-

The Tata Nano Makes History Using Digital Manufacturing

• Problem: Outdated manufacturing processes, timeconsuming manual labor. • Solutions: Digital manufacturing systems allowed Tata to create a $2,500 car without sacrificing safety or value. • Dassault Systems’ Digital Enterprise Lean Manufacturing Interactive Application drastically reduced development cycle. • Demonstrates IT’s role in fostering innovation and improving efficiency. • Illustrates the benefits of updating manufacturing-related business processes.
2.3
© 2010 by Prentice Hall

Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-

Business Processes and Information Systems

• Business processes: • Workflows of material, information, knowledge • Sets of activities, steps • May be tied to functional area or be crossfunctional • Businesses: Can be seen as collection of business processes • Business processes may be assets or liabilities
2.4
© 2010 by Prentice Hall

2

Management Information Systems
Chapter 2 Global E-Business: How Businesses Use Information Systems E-

Business Processes and Information Systems

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