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CVI Ware Case Study

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CVI Ware Case Study
CVI Ware reports to work in a clean and neat uniform. His hair is within regulations and shoes are shined.

2-3. CVI Ware welcomes corrective criticism and is responsive to any advice which will enhance his work performance. He displays a positive attitude towards the FTO program

4. CVI Ware had no assigned General Orders this week. He did not follow policy when he gave a driver with an over-weight vehicle authorization to exit the scale facility through our back gate even through the driver would have to get back on the interstate to make it to his destination. CVI Ware had to be told numerous times to utilize the North American Standard Out-Of-Service Handbook and Special Order 17.

5. CVI Ware had difficulty completing level I and II
…show more content…
CVI Ware issued 10 citations during this reporting period for equipment and overweight violations. During an inspection on September 12, he recorded incorrect charge codes in FATPOT for registration and IFTA violations.

8. CVI Ware has a great amount of difficulty articulating violations on his inspection reports. He often copies and pastes information into the violation description that does not match the violation he has at the time. He had to be told numerous times to utilize the North American Standard Out-Of-Service Handbook and Special Order 17. On October 10 he listed an inoperative brake violation as out-of-service when it should have been included into the 20% brake out-of-service violation.

9-11. CVI Ware needs to proof-read his reports and citations closely for errors and completeness before presenting them to drivers. He made several errors in his FATPOT citations reports and inspections reports during week ten. On October 10, he listed four inoperative brakes as out-of-adjustment brakes. On October 12, he coded a missing brake clevis pin retainer as a code used for “brakes general” when a proper code would “inoperative/defective brake.” On October 11 he listed an out-of-service load securement violation as not-OOS. He also did not add any description to the load securement violation and selected an improper violation code. He taking an excessive amount of time completing reports. His average time to complete a level I inspection was 121 minutes and 64 minutes for a level II inspection. CVI Ware had several inspections that lasted over three hours before the driver was allowed to leave and even longer before he was able to finish his report

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