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CVS Pharmacy Business Analysis

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CVS Pharmacy Business Analysis
CVS Pharmacy is the second largest pharmacy chain in the United States. It operates over 7,000 pharmacies nationwide. Besides selling pharmaceuticals, CVS is also a retail store, offers photo printing services, and some of their pharmacies have Walk-in clinics called MinuteClinic.

The website www.missionstatements.com states the CVS Pharmacy’s mission statement is to “improve the lives of those we serve by making innovative and high-quality health and pharmacy services safe, affordable and easy to access” (2016). After reading this, I went to the CVS.com website to find their “About Us” page. Their website is divided into different tabs like Pharmacy, MinuteClinic, and Photo; but they didn’t have an link to their “About Us information. I
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They showed this was part of their goals when they stopped selling tobacco product in 2014. They came to the conclusion that selling tobacco was going against their Mission and Vision because tobacco is the number one cause of lung cancer. Selling something that’s bad for people’s health was completely against their goals. They also offer walk-in clinics for people those who don’t have access for healthcare anywhere else. They sell vitamins, healthcare devices such as glucose meters, and usually they always have blood preassure monitors that anyone can use for free.

CVS states they are affordable. This is the point where I disagree with them. There are other pharmacies, like Walmart Pharmacy, that offer cheaper prescriptions. In fact, a patient without health insurance would have to enroll to CVS’ Health Savings Pass for $15 a year in order to have access to prescriptions at a discounted price while they could get a 30 day prescription supply at Walmart Pharmacy without the additional cost of a membership. Their MinuteClinic prices aren’t the lowest in the market either. A quick check up can cost up to $99, not including the cost for lab tests. A patient could be able to get free or low-cost Healthcare at a County clinic or at the Health Department.

To conclude, CVS Pharmacy’s Mission and Vision are well stated. Their strategy is helping them reach their goals, but they still have to find ways to make them more

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