Introduction
The given case is based on CCD the largest coffee retailer in India. It started operation since
1996 by V.G Sinddharth. CCD pioneered the café concept in India by year 2000 the company had only 14 outlets in 6 cities. It was after year 2000 the company started on a massive expansion program that has been it set up nearly 1000 outlets in India in ten years.
The café coffee day is owned by ABC Ltd which is the largest producer of Arabic coffee in Asia. There were many move made by café coffee day.
It was café coffee day the made coffee drinking popular among India youth by offering a brand experience environment and other value addition. There is much different type of formats for its cafés like High street café, garden café, mall café, Highways café etc.
Café coffee day today has become the largest youth aggregate for a marketing.
Stand point the success has come by focusing on 3’A: Accessibility, Affordalibility, and
Acceptability coined by “ Bidisha Nagaraj, the marketing president of café coffee day. The amalgamated bean is among India’s top two coffee producers exporters with 10500 acres of coffee plantations in chik magalur company has 3 formats to focus on its customers café coffee day lounge the premium format for the elite customers. The café coffee day square the café coffee day for the large number for the large number of regular customers.
Review of literature
The coffee market in India has been growing due to the demand for ready to drink coffee and it has become a part of an individual’s daily concepts basket. It is café coffee day that understand the changing trends in the tastes and preferences of the consumers. Café coffee day is no longer the place for just some coffee cookie and music. In a survey done by brand equity (economic times), the consumer ranked café coffee day to be the 22nd place most trusted service brand of the country 2014 compared to that 2013.
The main expertise of café coffee day is in the