Company History
• Calveta Dining Services, Inc. was a $2 billion, privately held firm
• Managed food service operations for nearly 1,000 senior living facilities (SLFs) in the United States
• Ran food service for 976 SLFs
• Employed 15, 000 people.
• Calveta’s staff was responsible for the aspects of the operations of the dining facilities
Menu development
Meal Preparation and Service
Implementation of special programs (Themed dinners and Family Events)
Company Background
1972- Antonio Calveta entered the Senior Market
After of 35 years of leadership Antonio Calveta retired in 2007
2007-
Frank Calveta was named CEO
Frank Calveta was given goals to achieve within the next five years
2009-
Frank Calveta is currently facing a struggle to maintain and exceed his father’s goals
Current Challenges
Two years into his leadership role Frank Calveta is currently struggling with following:
Changing the companies special culture
The reputation of the quality of the food service
Aggressive Potential Business/Company Growth
Double the company’s revenues within a five year period
Expanding into other markets to help achieve the revenue growth
1. What role (if any) have Calveta’s values played in the organization’s success?
Calveta’s values played a significant role in the business’ success. He motivates and empowers the members of the staff. Antonio ensured that staff members viewed themselves as valued members of the organization and understands that their job is to take care of their clients, respectfully. The same approach was used with the clients ensuring them that the goal of the organization was to fully take care of their needs
2. Does Calveta’s operating approach offer a sustainable competitive advantage?
Calveta’s current operating approach offers a sustainable competitive advantage. Calveta empowered employees to achieve their fullest potential. It was stated that in concept