IS OPEN SOURCE S O F T WARE READY FOR THE ENTERPRISE MESSAGING AND COLLABORATION N E E D S?
Submitted by: Jorge L. Vargas email:vargasjorgel@yahoo.com Submitted to ASPEN University MSIT Program October 19, 2003
I S OPEN SOURCE SOFTWARE READY FOR THE ENTERPRISE MESSAGING AND COLLABORATION NEEDS?
O CTOBER 19, 2003
Table of Contents
1. INTRODUCTION ........................................................... 3 DESCRIPTION ................................................................. 3 PURPOSE.......................................................................... 4 PROFESSIONAL INTEREST......................................... 4 2. 3. 4. LITERATURE SEARCH .............................................. 5 RESEARCH QUESTION .............................................. 6 FORMAT AND RESEARCH DESIGN....................... 7 FORMAT........................................................................... 7 RESEARCH DESIGN ...................................................... 7 5. 6. 7. EVALUATION ................................................................ 8 EXPECTED OUTCOME............................................... 9 CONCLUSION .............................................................. 10
JORGE L . VARGAS
I S OPEN SOURCE SOFTWAR E READY FOR THE
ENTERPRISE MESSAGING A ND COLLABORATION NEED S ?
O CTOBER 19, 2003
1 . INTRODUCTION
DESCRIPTION Organizations all over the world are faced with increasing pressure to perform in an environment that is characterized by new challenges like: -Decreasing profits. -More players/competitors in the field. -New products every day with increasing competition to existing products. -Increasing customer knowledge, sophistication and customization requirements. While an organization is facing these and many more challenges, it needs to stay competitive and moving continuously looking for new products and revenue streams, carefully monitoring its competition as well as