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Care Support

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Care Support
Effective reflection on relationships that develop in care work
Mary is an 82 year old female resident who came to live in our nursing home five years ago she has a mild cognitive impairment and is totally independent she wears an incontinence pad and requires minimum assistance. Mary loves to sing and listen to music especially Irish traditional music and popular ballads. She remains in close contact with her two daughters who visit regularly. Mary is a very private person and likes to spend time alone in her room. She is a very jolly lady who loves to laugh and enjoys life.
As a care assistant I had assisted Mary with her continence needs by making her aware of where to find continence pads in the bathrooms around the home and making sure they were always available in her bedroom this protects her privacy, dignity and independence as I know it would cause her embarrassment to have to ask for them.
We got on really well because we both have a love of Irish music and I spent a lot of time talking with her about music, her family and her reasons for coming to live with us in the nursing home. I also developed a trusting relationship with her daughters as Mary would often include me in conversation when they visited.
I had noticed a change in Mary where she was spending a lot of time in the bathroom and she seemed agitated when in the day room I approached her and asked if she wanted to go for a walk outside as we have done on several occasions
She agreed and we set off. because of the trusting relationship we had built over time I felt comfortable asking her if she was ok and she replied “yes love shure ya have ta have a laugh” I deviated a little with some talk about the gardens we were passing and I approached the subject again by saying if there was anything wrong you can tell me, and if I can help you I will, you only have to ask, she replied with “I don’t want to be a bother to anyone” I told her I noticed she was going to the bathroom a lot, there

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