Key Issues/Problems:
Carson Manor is a nursing home that houses the elderly and provides them with nursing care. This case of Carson Manor the nursing home is fraught with cost inefficiencies. There are more issues with the system of classifying patients and the levels of nursing care given to each of those patients.
Potential Problems include: * Budget is massively inefficient in keeping and taking care of the elderly within the nursing home. * Nurses will not be able to provide good quality care for their patients. * Patients of a certain status will receive unequal care. * Whether or not to outsource or to improve present system. * Deciding on the criteria to evaluate nursing care firms. * Methodology of implementing change to existing firm or outsourcing to a new firm is not the same across the board, causing the implementation of each alternative to be full of its own individual problems. * Evaluating the cost savings (Cost savings not in equivalent terms).
Subsidiary Issues: * Convoluted hierarchy for approval of projects. * Create committees or requiring liaison from city administration for outsourcing the project. 2.) Situational Analysis:
Relevant Factors: * The ability to identify in depth problems areas at the Carson Manor for which change strategies could be developed by the city. * Assessment of resident care requirements. * Review of administration, staffing, and organizational design. * Develop comprehensive recommendations for introducing improved operating and cost efficiencies for the future operation
Quantitative Analysis: * Cost on necessary services * Cost on keeping Carson Manor * Cost on outsourcing * Service quality of Carson Manor * Service quality of outsourcing * Management strategy of Carson Manor * Management strategy of outsourcing operations * The future development of changing the inner part manager
References: N/A