Christine's leadership abilities could benefit by having knowledge of the stages of group development. Even though for the first meeting Mike was not able to be present and participate with the other group members. As a leader, Christine could have motivated Mike should have told him the importance of being present for all the group meetings so he can be part of the team. For example, at the lunch room incident when Mike walked away, she could have talked with him individually and explained to him that she perceives that he does not feel welcome and has been avoiding team meetings, instead of saying that they just happened to run into each others. Christine should have told him the importance of attending on a meeting and the benefits of him putting more effort and enthusiastic to the group meetings. Christine should also let him know that all his contributions and all his ideas could contribute and add value to the team. She could also indicate that the team's success will only be possible when every member gives support and contributes. If Christine follows those steps she could push Mike to be more secure and be able to join the group during the forming stage and hopefully move quickly to the norming and then performing stages.
2. What should Christine understand about individual membership in group in order to build group processes that are supportive of her work group’s performance?
Christine as group leader should understand that the every person has different personalities and that people need to blend in the group by putting effort to combine their needs and the group could shine to express and receive feelings of inclusion, control and affection because those points are important to the success of the team. Christine should focus more motivation. In this way the group members can emphasis more on their skills and task assigned