I. Mission
The Health Care System of Opportunity: Community Health’s System is committed to “building a network of thriving hospitals vital to the residents and economic development of the communities served.” They go on to say that they have assisted community hospitals with problems and challenges they typically face such as a lack of capital, difficulty hiring physicians, and retaining management with a high amount of experience and expertise. In addition, they have a slogan that further enforces their mission: “Promises made. Promises Kept.”
II. SWOT Analysis
A. Strengths:
• Provides a detailed statement of beliefs for how employees should approach their work with patient satisfaction their top priority.
• Encourage employee involvement in quality improvement and encourage employee participation in community activities
• CHS is one of the nation’s leading operators of general acute care hospitals.
• Own and operate community hospitals that offer quality, cost-effective healthcare.
B. Weaknesses
• Community Health Services is in a strict market niche. Although there are many different types of hospitals across the nation, CHS specializes in general acute care hospitals, narrowing their choices for investment.
• Having to adapt to healthcare reform.
• Stock price has steadily fallen this year.
C. Opportunity
• Expansion in the U.S. – they have a presence in southern, east, and west coast states, so they could expand in the northern half of the U.S.
• They can also expand in the states they currently have a presence in.
D. Threats
• Healthcare reform.
• Insurance changes
• Changes for primary and secondary care physicians.
• Competition from larger hospitals that offer other types of care to patients.
III. Porter Five Force Analysis
A. Strength of Competition
• There is a fair amount of competition as CHS only owns or leases 135 hospitals
• However, in 55% of the markets they serve,