(Read the case a couple of times)
Describe the Following for this Case Study-
1. Industry & Market:
2. External Environment:
3. Internal Environment: (Core Competencies)
4. Financial Analyses:
5. Economic Condition for Industry:
6. Key Trending Factors:
7. SWOT Analysis:
Strengths-
Weaknesses-
Opportunities-
Threats-
8. Key issues of the case:
9. Critical issue of the case that needs attention first:
10. Assumptions in the recognition of this critical issue:
11. 2 to 3 alternatives to address this critical issue:
12. Choose 1 of the alternatives to implement:
13. Describe the overarching strategy you propose and within which this alternative fits:
14. Explain your plan to implement this alternative:
15. Identify the critical organizational functions of the organization needed for implementation:
16. Identify the processes needed from each of these critical functions for implementation:
17. Describe the Balance Scorecard metrics to measure the success of this implementation: customer- “to keep our customer loyalty, how do we design the appearance of our website?”
Financial- “To succeed financially, how do we promote our new website?”
Learning and Growth- “To ensure our consumers are happy, how can we monitor our strategy and improve?”
Internal Business Process-“To satisfy our shareholders and customers, how do we make sure our website is promising?”
18. Describe any ethical concerns with this critical issue and plan implementation:
19. Describe any environmental concerns with this critical issue and plan implementation:
20. Describe any social concerns with this critical issue and plan implementation:
Write a brief summary of your recommendation and the value you propose this organization may gain from this implementation. (one paragraph – approximately100 words)