Preview

Case Law Offices of Jeter

Better Essays
Open Document
Open Document
1083 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Case Law Offices of Jeter
Brandy Wayne
Management Practices & Policies
Case: The Law Offices of Jeter, Jackson, Guidry and Boyer
January 20, 2013

The issues that are presented in this case study are not uncommon problems that happen in the working environment. It was clear from the case that the partners in the law firm worked from a style of collaboration and meeting to understand the needs of their employees. However, their growth left them needing someone to take over the day to day, yet important operations of the organization like human resources, and marketing. The partners decided to create a General Operations Manager. The partners hired someone who had a background as a longtime administrator from the insurance industry seeking a final career change. This person’s leadership style was autocratic which means “the leader makes decisions on his or her own and then announces those decisions to the group” (Bateman and Snell). Hiring a person with this type of leadership style placed the firm in jeopardy of losing excellent employees and clients. As the case stated the law firm did lose clients. When the partners learned about the problems, the new General Operations Manager told them it was normal activity for what was taking place, and that they should just wait it out. This suggestion of sit back and wait given by the GM Brad Howser put a persona out to the partners that more clients would come and the employee morale would not remain low. The partners should not sit back and wait as Brad Howser has instructed them to do. Sitting back and waiting could destroy the company quicker then it took to build it up. This could cause more clients to leave the company and employees to leave the company. The partners needed to step in and develop a plan of how to address the issues that have developed since Brad Howser has taken the GM position. First, they needed to meet with Brad Howser and express their concern about losing clients and the sinking morale among their employees.



Cited: Bateman, Thomas S and Scott A Snell. Management Leading & Collaborating in a Competive World. New York: The McGraw-Hill Irwin , 2013. Inc, Human Metrics. Leadership Styles . 20 January 2013 <http://www.personalityexplorer.com/FREEResources/WhatLeaderAreYouoryourboss.aspx>.

You May Also Find These Documents Helpful

  • Powerful Essays

    Old Joe Case Report

    • 2390 Words
    • 10 Pages

    In the spring of 2012, our management group, group 7, was assigned to take over a business as top level management. With the only guideline of creating a drastically more capable and profitable organization within a year, we had a lot of work ahead. The business belonged to Old Joe, an absolute genius engineer who was lacking in business management skills, Fred, a failed engineer with underlying personal issues resulting in counterproductive activity, and Netty, Old Joe’s wife. This division of the business specializes in the creation of medical products, and has customers globally. The backwards situation the business was in cannot be overstated. There was a huge set of order back logs, quality problems, inventory issues, social and culture problems within the company, and several others. With the business in such a dire state, we began our work.…

    • 2390 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Bateman, T. S., & Snell, S. A. (2011). Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.…

    • 1059 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Riordan Manufacturing

    • 549 Words
    • 3 Pages

    References: Bateman, T. S., & Snell, S. A. (2011). Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.…

    • 549 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Bateman, T.S., & Snell, S.A. (2011). Management Leading & Collaborating in a Competitive World (9th ed.). New York, NY:…

    • 1133 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Study Guide for Mgt 230

    • 2192 Words
    • 9 Pages

    Bateman, T. S., & Snell, S. A. (2011). Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.…

    • 2192 Words
    • 9 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Reflection Summary

    • 363 Words
    • 2 Pages

    References: Bateman, T. S., Snell, S. A., (2011). Management: Leading & collaborating in a competitive…

    • 363 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Management styles and techniques vary between professionals and managers reciprocate many idiosyncrasies to their subordinates on a daily basis that indicate what level of control he or she is willing to relinquish in order to accomplish organizational goals. Every management style has its time and place. However, the micromanager who uses the directing leadership style faces the most problems. This forum is an attempt to explore leadership/management styles to include the directing, participating, delegating, transformational and transactional leadership styles. A comparison of management techniques is necessary in order to establish a base of knowledge about all five with the end state being to find a definitive solution to when each management technique is appropriate. The focus of the paper is to link micromanagement to the directing leadership style. Then conclude that to negate the micromanagement style of leadership, proper planning, realistic strategies and applying appropriate control techniques are critical to secure a successful relationship with your subordinates which leads to…

    • 3251 Words
    • 14 Pages
    Powerful Essays
  • Good Essays

    Bateman, T. S., & Snell, S. A. (2011). Management-Leading & Collaborating in a Competitive World. New York, NY: McGraw-Hill Irwin.…

    • 382 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Bureaucratic controls are designed to measure progress toward set performance goals and if it is deemed necessary, to apply corrective measures to ensure that performance will achieve the manager 's objectives. Control systems will detect and correct significant variations in the results of planned activities. Rules, procedures, and supervision are all parts of bureaucratic control. They shape and regulate the behavior of divisions, functions, and individuals. Rules and procedures guide behavior and specify exactly what is expected of an employee when they confront an issue. It is the responsibility of the manager to develop rules that allow employees to perform their activities efficiently and effectively. That is where supervision comes into play. Supervision is important in making sure that the rules and procedures are being properly followed. You can have tons of rules at your job, but if no one is enforcing them, they are pretty much pointless. When employees follow the rules, their behavior is standardized. The actions are performed the same way each time something may occur. With a bureaucratic control system in place, managers can manage by exception and intervene if necessary. Some problems that may come from bureaucratic control include:…

    • 490 Words
    • 2 Pages
    Good Essays
  • Best Essays

    Ppt Dq Research Paper

    • 2066 Words
    • 9 Pages

    Bateman, T.S. & Snell, S. A. (2007). Management: Leading and collaborating in a competitive world (7th ed.). Boston, MA: McGraw Hill/Irwin.…

    • 2066 Words
    • 9 Pages
    Best Essays
  • Good Essays

    Mgt/230 Week 3

    • 867 Words
    • 4 Pages

    References: Bateman, T. (2011). Management: Leading and Collaborating in a Competitive World (9th ed.). Retrieved from The University of Phoenix eBook Collection database.…

    • 867 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    References: Bateman, T. S., & Snell, S. A. (2011). Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.…

    • 582 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    unit 3

    • 1127 Words
    • 5 Pages

    Bateman, T. S. & Snell, S. A. (2009). Management: Leading & collaborating in a competitive world…

    • 1127 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Diversity and Ethics

    • 399 Words
    • 2 Pages

    Diversity in management is a major task. There are many aspects related to diversity, such as: culture, religion, and gender, just to name a few. It is important to remember that different people have different values and morals. Treating each person as an individual may be a difficult task for some managers. For managers who hire, hiring people with different backgrounds can enhance the team’s performance by introducing different perspectives and ideas. The planning process includes identifying how to integrate these ‘different’ people into the team. Ensuring the necessary resources are available to train and develop personnel based on their experience and education is a big part of organizing. Leading a team of diverse individuals can be quite interesting. Each person must be empowered and motivated to come to work and perform at his or her best. Controlling and monitoring each individual’s performance and how each person relates to others is mandatory for the team to be cohesive.…

    • 399 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Effective management is skilled at strategic thinking, able to make a vision a reality, and able to confront change, make transitions, and envision new possibilities for the future. Successful leadership roles and management roles effectively adjust to organizational changes in environment. GM management failed to change. Failures to adjust to change lead the organization to bad financial policies, uncompetitive vehicles, ignoring competition, failure to innovate and managers managed in the bubble. GM management has believed if the company has been successful in the past, management at GM predicted the organization would always be successful. The management skills at GM were closed minded to enhancing performance in the…

    • 812 Words
    • 4 Pages
    Better Essays

Related Topics