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Case Studies
IBM Business Process Management Success Stories

IBM Business Process Management Success Stories

IBM Business Process Management Success Stories

Dear IBM Client, Thank you for your interest in learning more about how IBM customers like yourself are using BPM to make their business processes more efficient and easier to change. Our BPM approach provides you with the software, methods and tools proven by more than 5,000 IBM BPM engagements worldwide in every industry to optimize business processes, drive profitable growth and increase agility needed to respond rapidly to changing customer expectations and business demands. To learn more about BPM solutions from IBM, please visit ibm.com/bpm..

Continued success,

Nancy Pearson Vice President, BPM, SOA, WebSphere and Industry Marketing IBM Software Group

Interested in becoming an IBM client reference? Please visit ibm.com/ibm/clientreference.

IBM Business Process Management Success Stories

IBM Business Process Management Success Stories Table of Contents
Austin Energy...........................................................................................................................9 Seeking to improve service and reliability, Texas utility Austin Energy saw the need—and opportunity—to transform how it delivers electricity. Ball State University ..............................................................................................................13 Ball State University needed to improve process efficiency and leverage existing investment in legacy applications. By adopting an IBM BPM solution, the university saved time and money across its operations and gained new flexibility to make application changes. Bank of the West ....................................................................................................................17 Bank of the West reduced loan process times to one day and expects to save US$1.5 million over five years. Bharti Airtel


References: in this publication to IBM products and services do not imply that IBM intends to make them available in all countries in which IBM operates. These customer stories are each based on information provided by the client and illustrate how one organization uses IBM products. Many factors may have contributed to the results and benefits described; IBM does not guarantee comparable results elsewhere. WSM14006-USEN-02
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