Date: 27.07.10
Ms. Tehzeeb Amir
Organizational behavior
Case study # 1:
“What do they want?”
Ans1
.
According to Masclow’s theory of hierarchical needs there are five physiological needs.
1.Basic needs
2.
Safety needs.
3.
Social needs
4.Self esteem
5.Self actualization.
In this scenario, employees were getting good wages but still not motivated because there wasn’t any recognition of employee’s status and prestige.
Employees were in need of love and affection, comfort and peace. Employees were actually lacking all these motivational tools. That is according to Masclow’s theory employees self esteem and self actualization is absent.
According to Alderfer’s theory there are 3 core needs existence, relatedness and growth.
Same as Maslow’s. Employees were frustrated and not happy with the organization’s awarding style. When ever they do something good they always get same kind of increment. Wages, benefits etc aren’t the only tool to motivate employee. Manager needs to understand that the needs of employee are different from other employee and are not always the same.
Herzberg’s theory states that there are two factors involved in motivation on employee motivation and hygiene.
Motivators are those who are satisfied from there jobs and those who are dissatisfied comes in hygiene factor. In this case the employees were dissatisfied from the job because
Mr. Pat doesn’t able to supervise the employees suitably. The relation between the boss and the workers was weak.
HR manager was talking about showing some concern about the life, needs, wants and interest. They want manager to value them when they do something high-quality and acknowledge them.
Ans2:
Except for the wages and benefits employees expect to be more comfortable with there work. They need proper attention, appreciation and recognition from the manager or supervisor. They expect their boss to be friendly and communicate and