Course: Master of Science in Information Technology
Subject: Client Server Computing
Professor: Mr. Donald M. Patimo, MPM
Student: Riva A. Gatongay
CASE STUDIES IN THIN CLIENT ACCEPTANCE
The challenge facing the acceptance of Thin Clients is a combination of architectural design and integration strategy rather than a purely technical issue, and a careful selection of services to be offered over Thin Clients is essential to their acceptance.
I. INTRUDUCTION
It is generally accepted that in 1993 Tim Negris coined the phrase “Thin Client” in response to Larry Ellison’s request to differentiate the server centric model of Oracle from the desktop centric model prevalent at the time. Since then the technology has evolved from a concept to a reality with the introduction of a variety of hardware devices, network protocols and server centric virtualized environments. The Thin Client model offers users the ability to access centralized resources using full graphical desktops from remotely located, low cost, stateless devices. While there is sufficient literature in support of Thin Clients and their deployment, the strategies employed are not often well documented. To demonstrate the critical importance of how Thin Clients perform in relation to user acceptance this paper presents a series of case studies highlighting key points to be addressed in order to ensure a successful deployment.
II. BACKGROUND
a. Statement of the Problem
The aim of this research has been to identify a successful strategy for Thin Client acceptance within an educational institute. There is sufficient literature which discusses the benefits of Thin Client adoption, and while this was referenced it was not central to the aims of this research as the barrier to obtaining these benefits was seen to be acceptance of the technology. Over a four year period, three Thin Client case studies