case study
Case Study Question
1.How would you define “business process management”based on this video and text reading? How would you compare it to business process re-engineering, continuous improvement, and total quality management approaches?
Answer:
-Business Process Management is most often associated with the life cycle of a business process. The process life cycle spans identifying and improving processes that deliver business capability to deploying and managing the process when it is operational.
2.What are the major objectives of BPM?
Answer:
After a business process is deployed, it must be managed, and, to manage the business process, you must have visibility into process performance. When a process is no longer meeting its performance goals, it is time to jump back in the life cycle to assess the root cause of the performance problem and to look for additional improvement opportunities.
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3. what is the significant of a “service oriented architecture?” What differences does this make for implementation,cost, and flexibility of the BPM tools?
Answer:
-solution to enable reuse of services across systems to eliminate data inaccuracy problems, enhance existing applications and deploy new ones
4.Why is it important that the BPM software products a Business Process Exucution Language (BPEL)
Model for the IT department?
Answer: using business process modeling and the IBM WebSphere Business Modeler tool to describe flows and interactions within different areas,” says Nay. “WebSphere Business Modeler can then export into Business Process Execution Language (BPEL); BPEL can be pulled into the WebSphere integration tools, becoming part of the creation of integrated processes. This helps us focus on process issues across silos, instead of having to look at issues within siloed areas.” Nay believes that by reusing services, logic previously usable in only one place can now be exploited wherever needed. “For example, we can create a service that
1.How would you define “business process management”based on this video and text reading? How would you compare it to business process re-engineering, continuous improvement, and total quality management approaches?
Answer:
-Business Process Management is most often associated with the life cycle of a business process. The process life cycle spans identifying and improving processes that deliver business capability to deploying and managing the process when it is operational.
2.What are the major objectives of BPM?
Answer:
After a business process is deployed, it must be managed, and, to manage the business process, you must have visibility into process performance. When a process is no longer meeting its performance goals, it is time to jump back in the life cycle to assess the root cause of the performance problem and to look for additional improvement opportunities.
-
3. what is the significant of a “service oriented architecture?” What differences does this make for implementation,cost, and flexibility of the BPM tools?
Answer:
-solution to enable reuse of services across systems to eliminate data inaccuracy problems, enhance existing applications and deploy new ones
4.Why is it important that the BPM software products a Business Process Exucution Language (BPEL)
Model for the IT department?
Answer: using business process modeling and the IBM WebSphere Business Modeler tool to describe flows and interactions within different areas,” says Nay. “WebSphere Business Modeler can then export into Business Process Execution Language (BPEL); BPEL can be pulled into the WebSphere integration tools, becoming part of the creation of integrated processes. This helps us focus on process issues across silos, instead of having to look at issues within siloed areas.” Nay believes that by reusing services, logic previously usable in only one place can now be exploited wherever needed. “For example, we can create a service that