Case Study analysis
Arthur Reed Case Study Analysis
Alex C 16, 2013
COM/215
Rocquie O’Rourke
Arthur Reed Case Study Analysis
Arthur Reed, a 20 year veteran of working in the grocery business, continues to experience a negative trend of poor staff coverage at Blue Grocery Stores Incorporated. The staffing issues only occur during the critical summer months. Reed is an experienced employee who has earned the respect within the industry; however, the challenge continues to exist. Reed’s responsibilities are to supervise the shipping dock which is necessary for a grocery store warehouse. If employees are not available to cover his or her position, the warehouse operation will fall behind, resulting with a loss of business and/ or profits. The grocery store must be staffed so that business flows year round, but retaining short term coverage has proven to be an impossible task. Arthur Reed must be proactive with an innovative way of attracting and retaining reliable temporary workers during the challenging times of the year.
A grocery store warehouse supervisor has many functions to manage. Reed is responsible for providing warehouse human resource objectives by training, couching, and scheduling employees. Arthur Reed must ensure that perishable and non-perishable items are organized. In addition, the perishable items must be cycled in and out according to expiration dates. The warehouse supervisor must also ensure that supplies and equipment is delivered to departments by transferring and receiving items. Reed manages a first and second shift. Both shifts included regular fulltime employees and temporary employees. The responsibilities of the job warehouse supervisor provide challenges for Arthur Reed.
It is important to manage the process for replacing absentee employees during the summer months of business.
During the summer months, many senior staff members want to take their vacation. Other members of staff will call in sick during the summer months. These
Alex C 16, 2013
COM/215
Rocquie O’Rourke
Arthur Reed Case Study Analysis
Arthur Reed, a 20 year veteran of working in the grocery business, continues to experience a negative trend of poor staff coverage at Blue Grocery Stores Incorporated. The staffing issues only occur during the critical summer months. Reed is an experienced employee who has earned the respect within the industry; however, the challenge continues to exist. Reed’s responsibilities are to supervise the shipping dock which is necessary for a grocery store warehouse. If employees are not available to cover his or her position, the warehouse operation will fall behind, resulting with a loss of business and/ or profits. The grocery store must be staffed so that business flows year round, but retaining short term coverage has proven to be an impossible task. Arthur Reed must be proactive with an innovative way of attracting and retaining reliable temporary workers during the challenging times of the year.
A grocery store warehouse supervisor has many functions to manage. Reed is responsible for providing warehouse human resource objectives by training, couching, and scheduling employees. Arthur Reed must ensure that perishable and non-perishable items are organized. In addition, the perishable items must be cycled in and out according to expiration dates. The warehouse supervisor must also ensure that supplies and equipment is delivered to departments by transferring and receiving items. Reed manages a first and second shift. Both shifts included regular fulltime employees and temporary employees. The responsibilities of the job warehouse supervisor provide challenges for Arthur Reed.
It is important to manage the process for replacing absentee employees during the summer months of business.
During the summer months, many senior staff members want to take their vacation. Other members of staff will call in sick during the summer months. These