Case Study Instructional Notes
Instructor’s Manual
Enterprise Resource Planning, 1/E
CHAPTER 1: A FOUNDATION FOR UNDERSTANDING ENTERPRISE RESOURCE PLANNING SYSTEMS
CHAPTER OBJECTIVES
1. Develop an understanding of how ERP systems can improve the effectiveness of information systems in organizations.
2. Understand the business benefits of enterprise resource planning (ERP) systems.
3. Understand the history and evolution of ERP.
CHAPTER OUTLINE
1. A Foundation for Understanding Enterprise Resource Planning Systems
a. The Emergence of Enterprise Resource Planning Systems
1. What is ERP?
2. The Evolution of ERP
3. The Integrated Systems Approach
b. Business Benefits of ERP
c. ERP Modules
d. ERP Design Alternatives
e. The Business Case for ERP
1. Cost-Benefit Analysis for ERP
2. Can ERP Provide a Competitive Advantage?
f. The Challenge of Implementing an ERP System
g. Summary
ANSWERS TO END-OF-CHAPTER QUESTIONS
Questions for Discussion:
1. Use on-line library databases to identify articles in trade publications which provide case studies of ERP implementations. These articles may provide some insight into each of these questions.
a. How widespread is the use of ERP across certain industries?
b. What are the benefits reported from implementing ERP?
c. What are its limitations?
2. Research and learn about the implementation of ERP. Use trade publications and on-line library databases (e.g. ABI Inform, ProQuest, First Search, Wilson Select Plus, available through your library) to conduct a search for articles.
a. Find a success story of ERP implementation. What factors contributed to the success of this implementation?
b. Find a story of problems encountered with an ERP implementation. What factors contributed to the obstacles which were encountered??
Possible resources:
Austin, Robert D., Sole, Deborah, and Cotteleer, Mark J. “Harley Davidson Motor Company: Enterprise Software Selection.” Harvard Business School case study (2003): 1-23.
Enterprise Resource Planning, 1/E
CHAPTER 1: A FOUNDATION FOR UNDERSTANDING ENTERPRISE RESOURCE PLANNING SYSTEMS
CHAPTER OBJECTIVES
1. Develop an understanding of how ERP systems can improve the effectiveness of information systems in organizations.
2. Understand the business benefits of enterprise resource planning (ERP) systems.
3. Understand the history and evolution of ERP.
CHAPTER OUTLINE
1. A Foundation for Understanding Enterprise Resource Planning Systems
a. The Emergence of Enterprise Resource Planning Systems
1. What is ERP?
2. The Evolution of ERP
3. The Integrated Systems Approach
b. Business Benefits of ERP
c. ERP Modules
d. ERP Design Alternatives
e. The Business Case for ERP
1. Cost-Benefit Analysis for ERP
2. Can ERP Provide a Competitive Advantage?
f. The Challenge of Implementing an ERP System
g. Summary
ANSWERS TO END-OF-CHAPTER QUESTIONS
Questions for Discussion:
1. Use on-line library databases to identify articles in trade publications which provide case studies of ERP implementations. These articles may provide some insight into each of these questions.
a. How widespread is the use of ERP across certain industries?
b. What are the benefits reported from implementing ERP?
c. What are its limitations?
2. Research and learn about the implementation of ERP. Use trade publications and on-line library databases (e.g. ABI Inform, ProQuest, First Search, Wilson Select Plus, available through your library) to conduct a search for articles.
a. Find a success story of ERP implementation. What factors contributed to the success of this implementation?
b. Find a story of problems encountered with an ERP implementation. What factors contributed to the obstacles which were encountered??
Possible resources:
Austin, Robert D., Sole, Deborah, and Cotteleer, Mark J. “Harley Davidson Motor Company: Enterprise Software Selection.” Harvard Business School case study (2003): 1-23.