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Case Study: Medicare Compensation Model

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Case Study: Medicare Compensation Model
Early in my career, our firm was faced with a challenge about the way we were operating our department due to new Medicare Therapy Cap regulations (the trigger event). The initial plan failed as I did not implement the proper sequence of tools and tasks that is associated with the change implementation model, which has 4 steps that should flow seamlessly in the following order: redesign, help, people change, and system and structure (Spector, 2013, p. 41). In my particular case, I stared with step 2 helping, by attempting to drive change with training. My mindset was to empower the employees with knowledge so that they would poses a good understanding of what the regulatory changes were, and how we were going to overcome the change requirement.
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