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Case Study of Adp

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Case Study of Adp
Question #1
Setting two SMART (Specific, Measurable, Attainable, Realistic and Time bound) objectives for the following Mission Statements.
MISSION STATEMENT: 1 * Product quality is our number one priority.
SMART Objectives: 1) To adopt the seven principles of TQM (Total Quality Management) for all the production activities within the next three months. 2) To decrease the number of repairs and maintenance complaints by 20% for the products within a year.
MISSION STATEMENT: 2 * On-time delivery is our commitment to our customers.
SMART Objectives: 1. To decrease the waiting time from 5 days to 3 days for premium customers from next month. 2. To increase the process speed by 10% with 5 new machines by the end of this month.

Question #2: Organizational Research 1. After my post-graduation, I would like to work with ADP (Automatic Data Processing) as a SAP HR Consultant because I have learnt SAP after my graduation and I am very good at configuring Time-Management and Payroll modules in it. ADP deals mainly with those two modules and is one of the biggest companies offering SAP services along with other ERPs across the globe. I am also going to study SAP in this semester which will help me in improving and brushing up my SAP knowledge on par with Canadian standards. I have also planned to take the SAP Business Objects certification exam through Pearson VUE within two months after completion of the course. I would take additional coaching and training for certification in these two months. A Post Graduate Diploma in Human Resource Management, a certification and proven knowledge in SAP HR will definitely help me in grabbing an opportunity to work with ADP within 3 to 4 months after completion of my course.

2 (a) ADP Mission Statement: Power organizations with insightful solutions that drive business success ADP Vision: Be the world’s authority on helping organizations focus on what

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