Recently, the research team was working on a new drug development project. However, since the research teams are distributed, the company needed some means through which these research would work collaboratively so as to hasten the drug development process. Through a conversation between Pascal Delacarte (Supervisor in one of the research laboratories) and Sandy McDonald (A newly employed staff member), an idea was born. The main idea behind the conversation was establishment of a knowledge management system in the company. In this conversation, Sandy …show more content…
As the project development team engaged deeper into building the knowledge management prototype, they discovered that the project was much larger, wide and complex than they had expected. Sandy realized that she did not possess the necessary technical skills in developing and setting up a knowledge management system despite the fact that she had attended some short courses on knowledge management. The project needed much deeper knowledge and expertise in knowledge management rather than shallow learning of the basic concepts of organizational knowledge. It was also realized that the project could not be completed on time since there was much more to do yet the development team was composed only of three people. Three people for such a huge task was impossible even if they could be given a warranty of ten years, especially considering the fact that they were all newbies in the field of organizational