a. In my opinion, the real problem in this case was the lack of communication between Nick and top level management because it takes more than a talented and motivated person or team to make a successful project; lack …show more content…
I don’t think Nick Carson was a good project manager, the fact that he finished the project delivering the product on time does not mean that he performed his duties the way he should have. Good project management is a process of continuous improvement, learning and study, it is a process of making mistakes and learning from those mistakes and in order to have success, managers have to dedicate themselves to this never-ending process. IT technical project managers usually come from some technical background (Tucci, 2007) that means they could have possibly worked as system administrators, network operators or programmers and conquered their promotion through their struggle and skills. From their experience, they have learned how IT teams work and in my point of view, it was exactly what happened to Nick Carson. He had the skills needed for the project but because of his lack of experience, he did not deliver a good job. A manager is viewed by different ways inside an organization, for example, to an employer, a good project manager is the one who delivers projects on time and on budget giving the right feedback, but to the team he is the one who maintains a good working environment. I think Nick needed to be trained to be a good project manager to know how to sell the project, deal with changes, demands and report back to upper