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Case Study of the Competitive Advantage

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Case Study of the Competitive Advantage
A CROSS- OF PRIVATE HIGHER EDUCATIONAL INSTITUTIONS IN KUCHING, SARAWAK

LAMBAT ANAK LINDONG

UNIVERSITI SAINS MALAYSIA 2007

A CROSS-CASE STUDY OF THE COMPETITIVE ADVANTAGE OF PRIVATE HIGHER EDUCATIONAL INSTITUTIONS IN KUCHING, SARAWAK

LAMBAT ANAK LINDONG

Thesis submitted in fulfillment of the requirements for the degree of Doctor of Philosophy

UNIVERSITI SAINS MALAYSIA
June 2007

ACKNOWLEDGEMENTS

This research undertaking was truly an exercise in endurance and patience, more so since unanticipated circumstances dictated my having to work with four different supervisors at four different points of time during the study. I am grateful to the supervisor who guided me to the finish line (viva): Associate Professor Dr. Anna Christina Abdullah and to the supervisor who oversaw the corrections, Dr Hashimah Mohamad Yunus. I must also thank my first supervisor, Professor Dr. Molly Lee who guided me up to the proposal defence, and my second supervisor, Associate Professor Dr. Loo Seng Piew who worked with me throughout the data collection and data analysis stages. For their collective patience and scholarship in guiding me throughout this arduous journey, I wish to record my deepest gratitude. I would like to thank the staff of the Hamzah Sendut Library I and II, Universiti Sains Malaysia for their assistance in accessing the materials for the study. I also acknowledge the assistance of the friendly staff at the Sarawak State Library in Kuching, as well as staff at the libraries of Universiti Malaysia Sarawak and Universiti Utara Malaysia. I am grateful to the Public Service Department and the Ministry of Education for granting me a two and a half year full-paid study leave to enable me to pursue this study on a full-time basis after an initial, gruelling part-time study. I would like to extend my grateful thanks and appreciation to the former Director of Education Sarawak, Datu Dr. Haji Adi Badiozaman Tuah, for his assistance and encouragement in my

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