Case Objective:
Why an enthusiastic and self-motivated employee Robert Princeton left his job within few months after joining despite taking some creative initiatives? What are the problems associated with the company and what are our recommendations to solve those problems?
Problems identified from the case:
1. Problems facing by the company for which Robert Princeton was appointed to solve it.
- Loses of videotapes by stolen or misplaced.
- Inadequate newly released videotapes to meet up the demand of customers.
- Absenteeism and tardiness of employees.
- High employee turnover.
- Expecting maximum output from low wages employees.
2. Findings by Robert Princeton
- Irritating Boss
- No leave policy for the employees.
- Employees were not properly trained.
- No long term benefit for the employees such as health insurance policy.
- Company is only concern about increased profit/turnover without investing in new issues.
- Lack of proper guidance to the employees.
- Lack of commitment to the values of employees.
3. Our findings from the case
- There was a Conflict of Role.
- Momma Valenchia failed to appoint right people for right job.
- Robert Princeton wrongly perceived the type of company/business.
- Perception of Princeton about Momma Valenchia was wrong which can be categorize as”Halo Effect” (He was motivated by a praise, “Work hard and you will be successful”).
Moreover, we are completely agreed on the findings of Robert Princeton.
Why Robert Princeton left his job?
Robert Princeton left the job for following reasons:
✓ Values of Princeton were neglected.
✓ According to