Case Study : Road to Hell
1. CASE SUMMARY
This case study analysis seeks to provide better solution to Caribbean Bauxite Company following the resignation of Matthew Rennalls, who is to be promoted to a position of chief engineer to replace John Baker. Rennalls cited cultural differences and Baker offensive racial comments for his resignation. Further, Rennalls’s resignation came a day after his interview with John Baker, his direct superior.
Several issues Caribbean Bauxite company has to deal with following Rennalls’s departure relates to the void in position of chief engineer; and the possible departure of Barracanian staff given Rennalls’s popularity. They also need to deal with the poor communication channel existent within Caribbean Bauxite Company; possible political implications given Rennalls’s father position in the government; and leadership problem and also the possible factionalism within the organization and negatives effect of ethnocentric approach that might hurt upon Caribbean Bauxite Company.
The company must urge John Baker to apologize for the mistakes he has done. Rennalls’s resignation should be rejected by the company and persuades him to stay back. If Rennalls insists on his decision to resign, then Baker must retain the post as chief engineer until the company found a replacement. Lastly, the management of Caribbean Bauxite Company should seek to resolve the poor communication within the organization through cross - cultural training. This will improve the employee’s communication gap between expatriates and local Barracanians. This may help them from making adverse comments with regard to racial sensitivities.
2. PROBLEM STATEMENT
List of all Problems
• John Bakers is suspicious of Matthew Rennalls that he does not like European expatriates
According to John Baker, Rennalls does not like European expatriates when for instance Jackson, a senior draft person complains to Baker that Rennalls is rude to him.
• John Baker have problem with his work environment
This case study analysis seeks to provide better solution to Caribbean Bauxite Company following the resignation of Matthew Rennalls, who is to be promoted to a position of chief engineer to replace John Baker. Rennalls cited cultural differences and Baker offensive racial comments for his resignation. Further, Rennalls’s resignation came a day after his interview with John Baker, his direct superior.
Several issues Caribbean Bauxite company has to deal with following Rennalls’s departure relates to the void in position of chief engineer; and the possible departure of Barracanian staff given Rennalls’s popularity. They also need to deal with the poor communication channel existent within Caribbean Bauxite Company; possible political implications given Rennalls’s father position in the government; and leadership problem and also the possible factionalism within the organization and negatives effect of ethnocentric approach that might hurt upon Caribbean Bauxite Company.
The company must urge John Baker to apologize for the mistakes he has done. Rennalls’s resignation should be rejected by the company and persuades him to stay back. If Rennalls insists on his decision to resign, then Baker must retain the post as chief engineer until the company found a replacement. Lastly, the management of Caribbean Bauxite Company should seek to resolve the poor communication within the organization through cross - cultural training. This will improve the employee’s communication gap between expatriates and local Barracanians. This may help them from making adverse comments with regard to racial sensitivities.
2. PROBLEM STATEMENT
List of all Problems
• John Bakers is suspicious of Matthew Rennalls that he does not like European expatriates
According to John Baker, Rennalls does not like European expatriates when for instance Jackson, a senior draft person complains to Baker that Rennalls is rude to him.
• John Baker have problem with his work environment