OF THE
SAMPATH BANK (PLC)
A Project Report
Prepared By
H.M.N.P. Karunarathna
CCHRM 8SA/06/41
Course: Certificate Course in Human Resource Management
August 2010
INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA
IPM www.ipmlk.org Content
Acknowledgement………………………………………………………………3
Executive Summary……………………………………………………………..4
1. IRODUCTION
1.1 Background of the organization …………………………………5-7 1.2 Objective of the organization ……………………………………8 1.3 Services & customers or Market segment………………………..9-16 1.4 Organization Structure……………………………………………17
2. OBJECTIVES OF STUDY…………………………………………………..18
3. REVIEW OF LITERATURE………………………………………………19-33
4. ANALYSIS
4.1 Methodology………………………………………………………34 4.2 Analysis ………………………………………………………….35-42
5. FINDINGS ……………………………………………………………………43
6. RECOMMENDATIONS……………………………………………………..44
Appendix 1…………………………………………………45 Appendix 2…………………..……………………………..46 Appendix 3…………………………………………………47
7. List of References……………………………………………………………...48
Acknowledgement
This page represents how many people have contributed to the final document in numerous ways. And many have shared their wealthy knowledge with me to complete my project in successfully.
There are few individuals who have influenced, supported and encouraged me in the effort whom I think deserve special recognition.
First of all I should be very grateful to thanks Mr. Dillon Gomez who gave me a great knowledge and encourage me about the Project Report and examination of CCHRM. And my sincere gratitude goes to Miss. Hansika Thisera who employed of SAMPATH BANK, sharing her wealthy knowledge of their business & guides me to study into a more