Marketing Management
Marketing Environment
The market environment is a marketing term and refers to all of the forces outside of marketing that affect marketing management’s ability to build and maintain successful relationships with target customers. The market environment consists of both the macro environment and the microenvironment.
The microenvironment refers to the forces that are close to the company and affect its ability to serve its customers. It includes the company itself, its suppliers, marketing intermediaries, customer markets, competitors, and publics.
The macroenvironment refers to all forces that are part of the larger society and affect the microenvironment. It includes concepts such as demography, economy, natural forces, technology, politics, and culture.
Microenvironment
The company aspect of microenvironment refers to the internal environment of the company. This includes all departments, such as management, finance, research and development, purchasing, operations and accounting. In India the new developing small firms also have separate departments for each of their activities so as to facilitate easy business transactions. Each of these departments has an impact on marketing decisions. For example, research and development have input as to the features a product can perform and accounting approves the financial side of marketing plans and budgets.
The suppliers of a company are also an important aspect of the microenvironment because even the slightest delay in receiving supplies can result in customer dissatisfaction. Marketing managers must watch supply availability and other trends dealing with suppliers to ensure that product will be delivered to customers in the time frame required in order to maintain a strong customer relationship. India had been a country that imported many of its consumer goods, but now global companies have
References: http://www.lotsofessays.com/essay_search/Marketing_Environment.html http://en.wikipedia.org/wiki/Microenvironment http://www.scribd.com/doc/18004668/Marketing-Environment http://www.accessmylibrary.com/coms2/summary_0286-27502938_ITM