Chapter 1
Cambodian Mekong
University
Is the university that cares for the value of education
Management and
Organizational Behavior
(MN211)
1
The Nature of
Organisational
Behaviour
CHAPTER 1
Learning outcomes
After completing this chapter you should be able to:
explain the nature and main features of organisational behaviour; detail contrasting perspectives of orientations to work;
outline the importance of management as an integrating activity; assess the nature and importance of the psychological contract; Learning outcomes
After completing this chapter you should be able to:
explain the relevance of the Peter Principle and
Parkinson’s Law;
review the changing nature of work organisations;
assess the impact of globalisation and the international context.
The study of organisational behaviour
(OB) embraces an understanding of The behaviour of people
The process of management
The organisational context of management
Organisational processes and the execution of work
Interactions with the external environment of which
the organisation is part
The meaning of OB
Common definitions of organisational behaviour (OB) are generally along the lines of: the study and understanding of individual and group behaviour and patterns of structure in order to help improve organisational performance and effectiveness
6
Influences on OB
Individuals
Groups
The organisation itself
The environment
7
Individuals
Are a central feature of OB
Are a necessary part of any behavioural set
Bring to the organisation their personality, skills and
attributes, values, needs and expectations
Can create conflict if their needs and the demands of the organisation are incompatible
Management and the individual
It is the role of management to integrate the individual and the organisation and to provide a working environment that permits the satisfaction of individual needs as well as the attainment of organisational goals.
Groups
Exist in all organisations
University
Is the university that cares for the value of education
Management and
Organizational Behavior
(MN211)
1
The Nature of
Organisational
Behaviour
CHAPTER 1
Learning outcomes
After completing this chapter you should be able to:
explain the nature and main features of organisational behaviour; detail contrasting perspectives of orientations to work;
outline the importance of management as an integrating activity; assess the nature and importance of the psychological contract; Learning outcomes
After completing this chapter you should be able to:
explain the relevance of the Peter Principle and
Parkinson’s Law;
review the changing nature of work organisations;
assess the impact of globalisation and the international context.
The study of organisational behaviour
(OB) embraces an understanding of The behaviour of people
The process of management
The organisational context of management
Organisational processes and the execution of work
Interactions with the external environment of which
the organisation is part
The meaning of OB
Common definitions of organisational behaviour (OB) are generally along the lines of: the study and understanding of individual and group behaviour and patterns of structure in order to help improve organisational performance and effectiveness
6
Influences on OB
Individuals
Groups
The organisation itself
The environment
7
Individuals
Are a central feature of OB
Are a necessary part of any behavioural set
Bring to the organisation their personality, skills and
attributes, values, needs and expectations
Can create conflict if their needs and the demands of the organisation are incompatible
Management and the individual
It is the role of management to integrate the individual and the organisation and to provide a working environment that permits the satisfaction of individual needs as well as the attainment of organisational goals.
Groups
Exist in all organisations