Preview

Chapter 2 Quiz

Powerful Essays
Open Document
Open Document
8053 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Chapter 2 Quiz
ch2
Student: ___________________________________________________________________________

1.

An operations and supply chain strategy must be integrated with the organization's corporate strategy. True False

2.

One of the competitive dimensions that form the competitive position of a company when planning their strategies is cost. True False

3.

One of the competitive dimensions that form the competitive position of a company when planning their strategies is delivery speed. True False

4.

One of the competitive dimensions that form the competitive position of a company when planning their strategies is making the best trade-off. True False

5.

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features, services, and technologies into its current portfolio is called flexibility. True False

6.

The process when a company seeks to match the benefits of a successful position while maintaining its existing position by adding new features, services, and technologies into its current portfolio it is called straddling. True False

7.

By following a straddling strategy, firms can broaden their capabilities and effectively compete with more focused firms in markets requiring low cost for success. True False

8.

An order winner is a set of criteria that differentiates the products or services of one firm from another. True False

9.

An order winner is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase. True False

10. An order qualifier is a set of screening criteria that permits a firm's products to be considered as possible candidates for purchase. True False

11. Activity-system maps show how a company's strategy is delivered through a set of tailored activities. True False

12. Activity-system maps are useful in understanding how well a system of activities fits the overall

You May Also Find These Documents Helpful

  • Good Essays

    False9A firm's general environment consists of broad trends in the context within which the firm operates that can have an impact on the firm's strategic choices.Answer True…

    • 857 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Industry and market analysis, competitor analysis, and social analysis are examples of which step in the strategic planning process?…

    • 2592 Words
    • 11 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Petries Week 1

    • 291 Words
    • 2 Pages

    Question 2: How are organizational information systems related to a company strategy? How does strategy affect the information systems a company develops and uses?…

    • 291 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    business quiz answer 2

    • 408 Words
    • 2 Pages

    Question: For many organizations, what customers value often becomes the company's: Your Answer: distinctive competitive advantage…

    • 408 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Thompson, Peteraf, Gamble, and Strickland (2012) found that competitive strategy depend on whether a company’s target market is narrow or broad, and whether a company is seeking competitive advantage through low-cost or product differentiation. These two factors reveal five generic competitive strategies. The five strategies are Overall Low-Cost Provider Strategy, Focused Low-Cost Strategy, Broad Differentiation Strategy, Focused Differentiation Strategy, and Best Cost Provider Strategy.…

    • 2405 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    in turn offering exceptional service delivery to their customers, are very likely to be ahead…

    • 2954 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    Strategy Class Study Guide

    • 2402 Words
    • 10 Pages

    Porter: Firms can ONLY achieve sustainable competitive advantage if they have BOTH operations effectiveness and superior strategy.…

    • 2402 Words
    • 10 Pages
    Powerful Essays
  • Powerful Essays

    Tttttttttttt

    • 4958 Words
    • 20 Pages

    Diversification--- diversification is when businesses create new versions of the same product for example nestle may create a kit kat ice cream and this is an example on how they will use diversification…

    • 4958 Words
    • 20 Pages
    Powerful Essays
  • Satisfactory Essays

    Order Qualifiers can be described as aspects of competitiveness where the operation’s performance has to be above a particular level to be considered by the customer. Order Qualifiers may not be the major competitive determinants of success but are important in another way. (Jones, Robinson 2007) Order Winning Factors are those things which directly and significantly contribute to wining business. They are regarded by customers as key reasons for purchasing the product or service. Raising performance in an order wining factor will either result in more business or improve the chances of gaining more business. (Jones, Robinson 2007) For Automotive industry, major order qualifiers could be defined as price, quality and variety. Toyota, Ford and GM are leading companies within that sector, which manufacture correspondent cars with these order qualifying factors mostly. However, due to high level of competitiveness, companies are struggling to keep their sales high. Even little problems within car or company may impact company’s future sales dramatically. Toyota is one of example that experienced reliability and quality problem with its cars lately likely Ford and GM experienced before. As result of upcoming reliability issue, if we look over market share of Toyota within North America, which takes place of its most sales in comparison with other regions around world, has faced with a serious decline in market share within 2008-2009 . Ford and GM also try to improve their market share within North America, while Toyota loses customers during 2008-2009 . On the other hand, Order winners for Toyota are continuous innovation of Toyota and standardized quality. People, who choose Toyota, are mostly satisfied with innovative internal and external features of Toyota’s cars. Since, Toyota always spares huge amounts of money about research and innovation for car manufacturing as explained in deeper within Toyota and Innovation…

    • 365 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    It tackles products or services that are in a sense, not related technology to certain product but still pique the interest of current customers. This strategy is more effective if the current clientele is loyal to the existing product or services, and if the new additions are well priced and adequately promoted.…

    • 1101 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Fig 1.1 Four perspectives: How to establish a connection between strategy and operational process and resources using four perspectives. (reproduce + explain)…

    • 8215 Words
    • 30 Pages
    Powerful Essays
  • Satisfactory Essays

    5) An organization's strategy is its goal-directed decisions and actions in which its capabilities and resources are matched with the opportunities and threats in its environment.…

    • 3795 Words
    • 21 Pages
    Satisfactory Essays
  • Powerful Essays

    The terms "order winners" and "order qualifiers" were coined by Terry Hill, professor at the London Business School, and refer to the process of how internal operational capabilities are converted to criteria that may lead to competitive advantage and market success. In his writings, Hill emphasized the interactions and cooperation between operations and marketing. The operations people are responsible for providing the order-winning and order-qualifying criteria—identified by marketing—that enable products to win orders in the marketplace. This process starts with the corporate strategy and ends with the criteria that either keeps the company in the running (i.e., order qualifiers) or wins the customer's business.…

    • 1590 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    ii) Market-driven strategies (identify market needs and develop processes to support them) vs. process-driven strategies (Amazon hosting websites, cloud computing for other companies, G&H with financial aid call center branching out to other services)…

    • 468 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Level of Stratergy

    • 2191 Words
    • 9 Pages

    Strategy may operate at different levels of an organization -corporate level, business level, and functional level.…

    • 2191 Words
    • 9 Pages
    Powerful Essays