Chapter 3 Review Questions
Chapter 3 Module Review Questions
4/17/2012
1. Which features of organizations do managers need to know about to build and use information systems successfully? What is the impact of information systems on organizations?
* Define an organization and compare the technical definition of organizations with the behavioral definition.
The technical definition of an organization is a stable, formal social structure that takes resources from the environment and develops them to outputs. The definition of an organization also focuses on three elements: Capital, labor, and production and products for consumption. The technical definition also infers that organizations are more stable than an informal group, and are formal legal entities, and are social structures.
On the other hand behavioral definition of an organization defines it as a collection of rights, privileges, obligations, and responsibilities that are carefully balanced over a period of time through conflict and conflict resolution. This definition highlights the people within the organization, their ways of working, and their relationships.
The relationship between technical definition and behavioral definition shows us how a firm can combine capital, labor, and information technology which impacts the inner workings of the organization.
* Identify and describe the features of organizations that help explain differences in organizations’ use of information systems.
Features that are common among an organization include the following: * Routines and business processes: Standard operating procedures (SOP) have been developed to allow an organization to become productive and efficient thereby reducing costs over time. * Organizational politics: Differing viewpoints about how resources, rewards, and punishments should be distributed bring about political resistance to organization change. * Organizational culture: Assumptions that define the organizational goals and products create
4/17/2012
1. Which features of organizations do managers need to know about to build and use information systems successfully? What is the impact of information systems on organizations?
* Define an organization and compare the technical definition of organizations with the behavioral definition.
The technical definition of an organization is a stable, formal social structure that takes resources from the environment and develops them to outputs. The definition of an organization also focuses on three elements: Capital, labor, and production and products for consumption. The technical definition also infers that organizations are more stable than an informal group, and are formal legal entities, and are social structures.
On the other hand behavioral definition of an organization defines it as a collection of rights, privileges, obligations, and responsibilities that are carefully balanced over a period of time through conflict and conflict resolution. This definition highlights the people within the organization, their ways of working, and their relationships.
The relationship between technical definition and behavioral definition shows us how a firm can combine capital, labor, and information technology which impacts the inner workings of the organization.
* Identify and describe the features of organizations that help explain differences in organizations’ use of information systems.
Features that are common among an organization include the following: * Routines and business processes: Standard operating procedures (SOP) have been developed to allow an organization to become productive and efficient thereby reducing costs over time. * Organizational politics: Differing viewpoints about how resources, rewards, and punishments should be distributed bring about political resistance to organization change. * Organizational culture: Assumptions that define the organizational goals and products create