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Chapter008

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Chapter008
True / False Questions 1. Companies can now make vast amounts of information available to employees and customers on their Internet, intranet, and extranet sites.
True False 2. An intranet is a private piece of a company's Internet network made available to customers or to vendor partners using secured access by a unique password.
True False 3. The extranet is a company's internal Web site, which contains information for employee access only.
True False 4. Many of the wonderful promises made by advances in technology are overshadowed by concerns over loss of privacy.
True False 5. Many of the wonderful promises made by advances in technology are overshadowed by the fact that employers now have the capability of monitoring every employee e-mail, to make sure employees are delivering on the promise of increased worker productivity.
True False 6. The potential cost savings for American corporations who ship work to countries with lower labor costs is becoming increasingly unattractive due to rising wages in those countries.
True False

7. The first wave of technological advance came with the establishment of call centers in other parts of the world.
True False 8. The first wave of technological advance came with the establishment of call centers predominantly in Europe.
True False 9. The ethical obligations of new technical capability are only just being realized.
True False 10. Desktop computers, e-mail, instant messaging, and the World Wide Web have changed our work environments and created a new world of ethical dilemmas.
True False 11. According to the employer position, all employee activity should be work-related, and any monitoring of that activity is an infringement of employee privacy.
True False 12. An organization has an obligation to its stakeholders to operate as efficiently as possible, and to do so, it must ensure that company resources are not misused.
True False 13.

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