There are prominent characteristics that define the roles that are essential for human service workers to be effective. Based on the interview videos I believed that there are three that can be used to outline the Human Service profession which include understanding, resourcefulness, and communication.
Characteristic 1: Understanding
Dr Corsini interviewed Linda Williams and Michell Duncan concerning the topic of domestic violence. (Corsini, 2015) Both mentioned empathy as important trait to have in order to work with a difficult population. Linda Williams took it a step further in saying that a unique …show more content…
Foster suggested that good communication promotes better understanding of people, reduces conflict, and enhances relationships. (Foster, 2015) Communication with victims empowers the women having to deal with the lack of financial ability, and balancing the needs of themselves and their children takes a great deal of communication in providing the emotional support that is needed. Communication involves listening and paying attention to the needs of the client. If their needs are not addressed then the client victim could develop a negative perception of the human service worker which is detrimental to the professional relationship. Communication is an extremely important quality that human service workers need to be