As you may have seen, poka-yoke implementation can come in any form of activities. They are simple, easy to understand, practical, logical and they are inexpensive to implement and yet effective. More importantly, they adopt the philosophy of prevention rather than cure to fix issues.
A completely new attitude with POKA-YOKE
Through out my dealing with internal as well as external suppliers’ quality issue and failure analysis, a majority reported a large number of corrective actions were lamed “cautioning and retraining the operators”. The admonition to “be more careful”, “pay attention” and “please ensure” are never effective in human related operation especially in operation involving repetitive actions. Such corrective actions sometimes just appear for the convenience of the supplier who probably dislikes thinking critically! This usually is an indication that they were running out of ideas on how to manage human operators doing a repetitive task correctly and consistently. Engineers who audit and review the suppliers’ quality will not put up with such poor corrective actions, as they are usually not effective. They understand that to err is human. Still, the customer considers missing a screw, attaching a wrong label, installing one less spring as unacceptable mistakes. …show more content…
• Misunderstanding of SOP (caused by ambiguous standard operating procedure).
• Lacking of experience (especially for more difficult process and new operators).
• Fatigue (Tiredness of human body)
• Bad motive (willful in ignoring rules and procedure, sabotage)
However, not all are at loss, though. The poka-yoke presented us with a whole new attitude towards preventing errors.
The characteristics of such new attitudes embrace:
• Doing thing right the first time
• Making wrong actions