Herzberg and his colleagues divided work into two factors that they called motivating factors and hygiene factors.
Motivating factors included items such as personal growth in competence, achievement, responsibility, and recognition. These factors are intrinsic to the work that is done and are called motivators because employees were motivated to obtain these factors and were willing to improve their work performance to do so.
Factors extrinsic to or outside of the work itself, such as wages, hours, working conditions, company policies, and supervisory practices, are called hygiene factors. Hygiene factors have the potential to raise or lower dissatisfaction but do not motivate …show more content…
The differences are that intrinsic is designed to make the employee work to their utmost ability for rewards, and extrinsic is more to keep employees happy but not to have them put their all into their jobs.
Examples Intrinsic: 1. If an employer offers an incentive to work harder to meet a goal and improve a past record. (Achievement) 2. If an employer offers a chance for advancement by having the highest sales for the next quarter. (Advancement) 3. Doing the right thing for the company even if you have to donate some time, because you hold yourself to a high standard and it will be rewarded eventually. (Personal growth) 4. When a bad review is threatening your advancement, you chose to take the responsibility instead of passing the buck on to others. The management will take notice because most people pass the buck.