Chick-Fil-A Evaluation
Evaluation of a Restaurant
Natalie Smith
DeVry University
ENG135 Advanced Composition
Professor Ryan
Fall B 2012
Evaluation of a Restaurant
If you are like most parents, making dinner can become a daunting chore. Take a break from your role as cook and take the family out for a change. In choosing the place that you will take your family to, one faces many considerations. A few things to take into consideration are customer service, value, and a family-friendly atmosphere. Chick-fil-A meets all of these criteria.
Chick-fil-A has an award winning customer service that does not happen without extreme attention to detail. With most fast food restaurants, speed is the top priority, a strategy that produces high volume, but leads to notoriously inconsistent and impersonal interaction with customers. Chick-fil-A is different. Its staff is swift and attentive. Chick-fil-A employees strive to complete orders within 90 seconds in the drive-through window and 60 seconds at the counter. Also, at the end of every transaction at Chick-fil-A you will not simply here “thanks” or “see you later” or “come back” but rather “My Pleasure.” This really makes the customer feel important and special. Due to company values, …show more content…
these restaurants are not open on Sundays and although I understand and respect the reasoning behind it, this excludes it as a choice on a day that many families enjoy eating out for lunch.
Chick-fil-A is also a great value.
This does not mean being cheap but getting a good meal that you feel happy about paying. You are satisfied for what you get. Also, not only does Chick-fil-A have the best customer service, they have the best tasting food of any fast food restaurant. For those that are diet conscience, Chick-fil-A is known for their incredible Diet Lemonade and fruits cups available in assorted sizes (with a good selection of fruit in them). For the kids, whole chunks of chicken breast make up the chicken nuggets instead of the reconstituted stuff. Although Chick-fil-A has many items on their menu, from sandwiches to salads, they are all made with chicken. If you are hungry for a big, juicy steak, this is not the place for
you.
Of course, we are talking about a place that you would want to take your family to. Chick-fil-A is very family friendly. Some things that make this restaurant family friendly are that they are so quick with the food that children do not have time to get bored; there are plenty of highchairs, and most of all an indoor playground. You can sit and visit while the children have a little fun. Also, the bathrooms are very clean and when the bathroom is clean, chances are these hygiene standards are followed in the restaurant. On the other hand, they do fry in peanut oil and many children are allergic to peanuts, which excludes many families from being able to dine here.
In conclusion, if you feel like taking the family out for a quick meal, Chick-fil-A is a great choice. You will enjoy awesome customer service, great food at a great price in a kid-friendly environment.
Natalie Smith
DeVry University
ENG135 Advanced Composition
Professor Ryan
Fall B 2012
Evaluation of a Restaurant
If you are like most parents, making dinner can become a daunting chore. Take a break from your role as cook and take the family out for a change. In choosing the place that you will take your family to, one faces many considerations. A few things to take into consideration are customer service, value, and a family-friendly atmosphere. Chick-fil-A meets all of these criteria.
Chick-fil-A has an award winning customer service that does not happen without extreme attention to detail. With most fast food restaurants, speed is the top priority, a strategy that produces high volume, but leads to notoriously inconsistent and impersonal interaction with customers. Chick-fil-A is different. Its staff is swift and attentive. Chick-fil-A employees strive to complete orders within 90 seconds in the drive-through window and 60 seconds at the counter. Also, at the end of every transaction at Chick-fil-A you will not simply here “thanks” or “see you later” or “come back” but rather “My Pleasure.” This really makes the customer feel important and special. Due to company values, …show more content…
these restaurants are not open on Sundays and although I understand and respect the reasoning behind it, this excludes it as a choice on a day that many families enjoy eating out for lunch.
Chick-fil-A is also a great value.
This does not mean being cheap but getting a good meal that you feel happy about paying. You are satisfied for what you get. Also, not only does Chick-fil-A have the best customer service, they have the best tasting food of any fast food restaurant. For those that are diet conscience, Chick-fil-A is known for their incredible Diet Lemonade and fruits cups available in assorted sizes (with a good selection of fruit in them). For the kids, whole chunks of chicken breast make up the chicken nuggets instead of the reconstituted stuff. Although Chick-fil-A has many items on their menu, from sandwiches to salads, they are all made with chicken. If you are hungry for a big, juicy steak, this is not the place for
you.
Of course, we are talking about a place that you would want to take your family to. Chick-fil-A is very family friendly. Some things that make this restaurant family friendly are that they are so quick with the food that children do not have time to get bored; there are plenty of highchairs, and most of all an indoor playground. You can sit and visit while the children have a little fun. Also, the bathrooms are very clean and when the bathroom is clean, chances are these hygiene standards are followed in the restaurant. On the other hand, they do fry in peanut oil and many children are allergic to peanuts, which excludes many families from being able to dine here.
In conclusion, if you feel like taking the family out for a quick meal, Chick-fil-A is a great choice. You will enjoy awesome customer service, great food at a great price in a kid-friendly environment.