Introduction Fast Casual Restaurant fast casual restaurant is a type of restaurant that does not offer full table service but promises a higher quality of food and atmosphere than a fast food restaurant. In the USA it is a relatively new and growing concept to fill the space between fast food and casual dining. The typical cost per meal is in the US$8–$15 range. Two emerging fast casual restaurants are Chipotle Mexican Grill and Panera Bread.
When Chipotle opened its first store in 1993, the idea was simple: demonstrate that food served fast didn 't have to be a "fast-food" experience (Chipotle.com, 2010). Chipotle uses high-quality raw ingredients, classic cooking methods and a distinctive interior design. In the past year, Chipotle reached an important milestone of serving 100% naturally raised chicken in all of its U.S. restaurants while increasing the quantity of naturally raised beef to more than 60%. During 2008, Chipotle increased its revenue by 22.7%. In 1993, Au Bon Pain Co. purchased the Saint Louis Bread Company, which was founded by Ken Rosenthal. At the same time, the St. Louis Bread Company was renovating its 20 bakery-cafés in the St. Louis area. In May 1999, to expand Panera Bread into a national restaurant, Au Bon Pain Co. sold its other chains, including Au Bon Pain, which is now owned by Compass Group North America. Au Bon Pain Co. then renamed itself Panera Bread. The company operates or franchises 1,272 Panera Bread bakery-cafés in 40 states and 17 facilities that deliver fresh dough to the bakery-cafés every day. Panera’s mission is to “make great bread broadly available to consumers across America” (Panera.com, 2008). For many U.S. companies, 2008 was a year in which the economy collapsed and the stock market fell more than 30 percent. For Panera though, 2008 was a great year — one of the strongest in its history. Panera met or exceeded earnings targets in each quarter of 2008. Additionally,
References: Arndt, M. (2009). Panera Bread 's Apple Strategy. Retrieved 14 November 2010 from: http://www.businessweek.com/the_thread/brandnewday/archives/2009/03/panera_bread_is.html Chipotle.com Panerabread.com. (2008). 2008 Annual Report to Stockholders. Retrieved 14 November 2010 from: http://www.panerabread.com/pdf/ar-2008.pdf Wikipedia.org Wikinvest.com. (2010). Chipotle Mexican Grill. Retrieved 14 November 2010 from: http://www.wikinvest.com/stock/Chipotle_Mexican_Grill_(CMG) Appendices