2. In the articles “Crisis At Chipotle” and “How To Handle A Crisis” by Kristin Lewis and Adee Braun proves that advertising can hurt the company and help the company. One quote from “Crisis At Chipotle” proves that advertising the crisis that occurs is a bad thing because the customers will become very mad. One quote to prove this is “United concated Carroll and offered to pay for the quitar if he would take the video down. But this time, he said no.…
Chipotle Mexican Grill was a concept turned reality by a gentleman by the name of Steve Ells. Chipotle Mexican Grill provides excellent Mexican cuisine driven by a concept of “Food with Integrity”. The first chipotle Mexican grill was opened in 1993 in Denver Colorado. By the end of 1995 there were three. In 1996 alone, Steve Ells opened five more Denver-area restaurants growing by a total of eight stores in three years. By 1998 Chipotle Mexican Grill was showing much promise. In order to meet their growth needs Chipotle took on outside investors. In 1999 they opened their first out-of-state stores in Minnesota and Ohio. As Steve was seeing rapid growth with his company, he was also noticing significant issues with the quality of the food being desired in this industry. After learning how pork was traditionally raised in the United States Steve Ells started his business down a new path. This lead to the concept of “Food with Integrity” , which was as a result of Steve’s decision to sell only the highest quality organic and naturally raised foods. Chipotle Mexican Grill continues to grow rapidly and in 2006 went public on the New York Stock Exchange. By 2012, Chipotle Mexican Grill had over 1400 company-owned stores taking over as the number two Mexican fast food restaurant for total sales in the US market. Today the overall business environment for Chipotle Mexican Grill is very good. The company has grown by over 50% since 2010 and is seeing increases in revenue averaging between 18% and 20% each year. Since going public the company has seen a 4000% return in their stock prices. Chipotle Mexican Grill continues to grow an average of 150+ stores per year. Based on their financial reporting for 2013 they had reached $3.21 billion in revenue. The significant amount of growth…
Founded by Steve Ellis in 1993, his main focus was to transform "fast food" to an experience more similar to fine dining. Taking inspiration from features commonly found in fine-dining, he wanted the strategy for Chipotle Mexican Grill to focus on the following five elements:…
Chipotle operates under a single business strategy in which it generated at least 95% of revenue from corporate owed restaurant. The advantage of having a single business strategy is that Chipotle focused their operation on one idea to expand their opportunity and growth. They focus their growth on Chipotle Mexican Grill domestically and internationally. Chipotle devoted their effort to one concept allowed them to create a more comprehensive plan. All their departments are working towards the same goals and objectives which can lead to better management.…
In the 90's it was very hard to find a fast pace food environment that could actually serve quality food, that’s where Chipotle began to stand out. Bringing authentic and fresh Mexican ingredients is one of the many things that makes chipotle stand out to their competition. Chipotle meats are fresh, never frozen, left over night to marinate and grilled fresh every hour .They raise their cattle in humane conditions which help the quality of their meat, from my experience at dinging in this restaurant it always carries a peculiar taste as compared to other restaurants who have added hormones to enhance flavors. You can taste the unadulterated flavors in their vegetables, salsas, and guacamole versus the genetically modified condiments provided at other establishments. Chipotle is one of the few places that thrive on quality and quantity in a fast food environment yet still guarantying fresh flavorful organic ingredients. For those who are now a part of the health conscious wave this is without a doubt the best option for not only them but for…
The strategy implemented by Chipotle is one that promotes their increasingly green “from Earth to table” supply chain. Chipotle serves “food with integrity” that is comprised of naturally raised beef, chicken, pork and organic vegetables. Their philosophy helps set them apart from competitors by creating a unique taste that is difficult to imitate. Another key part of Chipotle’s strategy is employee satisfaction. They believe that employee satisfaction will also lead to customer satisfaction. Chipotle emphasizes the importance of creating a unique customer experience to develop loyal customers and build their brand image.…
The social zones that Chipotle utilizes are social communities, social publishing, social entertainment, and social commerce. In my opinion, I do believe these are the best fit for Chipotle. My reason for saying this is because social media plays a huge part in having a successful business. People are more sociable in this day and time. People will go to social media to get views and how other people rated that…
Freshroll has many different rivalry restaurants around their vicinity. A few restaurants close by to the Metreon location are Chipotle, Noodles & Company, Split Bread, and Lemonade. Many people choose to go to Chipotle instead of Freshroll because of how long the line at Freshroll gets. Although Freshroll is a fast-paced environment, the lines tend increase and stay long because of the amount of time customers take to decide on their orders since they’re given a variety of options. Chipotle’s serving concept is the same as Freshroll’s, as in you get to see your food made in front of you, and you get to choose the fillings/toppings as you go. Noodles & Company is a place that customers go to when Freshroll isn’t open yet because they open at 10:30am, whereas Freshroll opens at 11am.…
A differentiation strategy is “an integrated set of actions taken to produce goods or services (at an acceptable cost) that customers perceive as being different in ways that are important to them” (Hitt, Ireland, & Hoskisson, 2015). Chipotle’s “food with integrity” mission has been a recurring theme since Chipotle’s inception in the 90s. Chipotle focuses on tastier food that is not only made from fresh ingredients, but ingredients that are sustainably grown and locally sourced. Chipotle’s customers are more willing to pay higher prices for their products because they are receiving superior value for how ingredients are grown and raised, and the service they receive at Chipotle restaurants. Because of Chipotle’s mission to be sustainable, their customers are very loyal to the company. This brand loyalty allows Chipotle to charge their customers higher prices compared to their competitors.…
McDonald’s is one the largest fastest growing fast-food restaurant in the world. McDonald’s have become a household name across the world. The fast food giant has come a long way from being just a burger stand in San Bernardino, California in 1940. The original owners were two brothers, Richard and Maurice McDonald. The hot dog stand evolved into a restaurant offering 25 items on the menu. In 1947, Richard and Maurice (going forward the “McDonald Brothers”) decided to shutdown the restaurant to renovate to improve the business. The McDonald Brothers wanted to meet the demands of their customers, young and on the move. The idea was to create a Speedee Service Systems, known today as Fast-Food. These brothers had no Idea the level of success that was to come, but they knew what they had was great. In 1953, based off the practices of White Castle, the McDonald Brothers decided to franchise their successful restaurant. Always looking for ways to improve, in 1954, the McDonald Brothers came in contact with Ray Kroc, a Multimixer milkshake machine salesman. They wanted a milkshake machine that could make more than one shake at time. Ray Kroc noticed the success of this restaurant and wanted to seize the opportunity to become a part of this great franchised organization. Ray Kroc took McDonald’s to Des Plaines, IL and began opening new restaurants all over Illinois. Today, McDonald’s touches lives every day all around the world.…
1954 was the year that reshaped the concepts of fast food industry. Fifty two year old milk shake salesman, Ray Kroc envisioned the idea of creating a hamburger product and delivering it to customers in very short time; when he visited his client McDonald’s. By that time, McDonald brothers were operating a restaurant which sold burger, French fries and milk shakes and was efficient but was limited to small scale operation. Kroc made a deal with McDonald brothers to sell McDonald’s franchises for a lower price.…
“Over the last three decades, fast food has infiltrated every nook and cranny of American society,” writes Eric Schlosser in Fast Food Nation. In the beginning, the fast food restaurant started with a cafeteria-style restaurant known as the “Automat” in New York on July 7, 1912. Then, in 1921, White Castle restaurants were started in Wichita, Kansas, selling hamburgers for five cents. By 1948, McDonalds was opened by two brothers from Nashua, New Hampshire, who developed the concept of selling hamburgers, French fries, shakes, coffee, and coca cola in disposable wrappings. So from its humble beginnings, the fast food industry has become an undeniable factor in our society.…
The first company I chose to discuss is McDonald’s. Everyone knows what McDonald’s sells. They are in just about every town in the US. If they are not in your town, they’re in the town next to you or very close to you. The very first “McDonalds” opened in 1940, but it was not what the restaurant is today. The first restaurant opened in San Bernardino, California. It was a Bar-B-Q restaurant opened by Dick and Mac McDonald. Then in 1948, they shut down the restaurant for three months for alterations. When they reopened in December, they reduced their menu to only nine items: hamburger, cheeseburger, soft drinks, milk, coffee, potato chips and a slice of pie. The hamburger was only 15 cents. In 1949, French fries replaced the potato chips on their menu. Also, the triple thick milkshakes makes a debut. Then in 1954, the brothers get a visit from Ray Kroc, a mixer salesman determined to sell them more mixers. However, Ray had an epiphany and is determined that his future would be in hamburgers. On April 15, 1955, Ray opened his first McDonald’s in Des Plaines, Illinois. The building was red and white tile with the now famous Golden Arches. The first day sales were $366.12 and 10 years later there were over 700 restaurants throughout the US. (McDonalds.com, 2012)…
Some endeavors have been more fruitful than others. Notably in the early 90’s McDonald’s continuous expansion had diverted focus from the monitoring and grading of its franchises . This led to a palpable downturn in the quality and service customers experienced. In efforts to offset the downturn and turn the restaurant chain around, new management was put into place in 1998 after McDonald’s first ever decline in annual earnings. Jack M. Greenburg took over as CEO and began a large campaign to change McDonald’s. During Greenburg’s tenure he introduced over 40 items to the menu and diversified McDonald’s holding by purchasing Chipotle Mexican Grille and Boston Market. Sadly, the multiple attempts to revamp the menu proved to be overall unsuccessful and did not provide the realignment that McDonald’s was looking for.…
We all know that, that the ability to move with the times is what makes a business successful from the very start. The first McDonald's opened in 1955 in the United States. The company focus was to provide family friendly, affordable meals. This idea hit the nail right on the head as the business began expanding rapidly. The key to success was creating a franchise, allowing investors to invest into the business thus growing on a quick and massive scale since anyone could buy into the chain. It did not take long after for the company to go public and become a corporation in…